fix problems on Wi-Fi SweetSpots [iphone]

—— Run into issues on Wi-Fi SweetSpots? Get help pending when official support gets back to you!

Wi-Fi SweetSpots

Info:

company: AXON Networks

: https://www.axon-networks.com

Chat with our AI-based Wi-Fi SweetSpots Support

🛠️ Common Wi-Fi SweetSpots Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate speed measurements compared to other apps

Fix: Ensure that you are testing your speed under similar conditions as other apps. Close all other applications that may be using bandwidth, and... ⇲

MAC address does not update when switching access points

Fix: Try restarting the app after switching access points. This can force the app to refresh its connection and update the MAC address accordingl... ⇲

UI issue

Feedback window does not scroll

Fix: Try rotating your device to landscape mode. This may allow the feedback window to display more content and enable scrolling. OR Close and... ⇲

Keyboard covers text input area

Fix: Try tapping the text input area to bring it into focus, then swipe up from the bottom of the screen to hide the keyboard temporarily while y... ⇲

Confusing data interpretation for some users

Fix: Look for tutorials or guides online that explain how to interpret the data provided by the app. Many users share their experiences and tips.... ⇲

Features issue

No auto-save feature for recorded data

Fix: Make it a habit to manually save your data after each session. Create a checklist to remind yourself to save before exiting the app. OR C... ⇲

Requires manual button hold for averaging

Fix: Familiarize yourself with the app's settings to see if there is an option to change this behavior. Some apps allow you to adjust how averagi... ⇲

Limited information on 2.4 GHz vs 5 GHz frequencies

Fix: Research online for resources that explain the differences between 2.4 GHz and 5 GHz frequencies. This can help you interpret the data bette... ⇲

No option to display MAC address as before

Fix: Check the app settings for any options related to MAC address display. Sometimes features are moved or renamed in updates. OR Keep a manu... ⇲

No clear distinction between router and ISP performance

Fix: Perform tests directly connected to the router via Ethernet if possible, to isolate router performance from ISP performance. OR Use addit... ⇲

Lack of user-friendly reminders for measurement context

Fix: Create a checklist or a note on your phone to remind yourself of the context for each measurement (e.g., time of day, location, device used)... ⇲

Bugs issue

Does not display actual signal strength (RSSI, dBm)

Fix: Check the app settings to see if there is an option to enable signal strength display. Some apps have hidden features that can be activated.... ⇲

Wi-Fi SweetSpots can become buggy after initial use

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce bugs. OR Regularly restart... ⇲

Latency in measurements affects accuracy

Fix: Run tests at different times of the day to see if latency improves during off-peak hours. This can help you gauge the best times for accurat... ⇲

Updates issue