—— Run into issues on Purdue Athletics? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the Purdue Athletics app and tap on it. If there is an option to 'Offloa... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. You can test this by opening a web browse... ⇲
Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If your speed is low, try switchi... ⇲
Fix: 1. Ensure you are using the correct email: Double-check that you are entering the email associated with your account. If you have multiple e... ⇲
Fix: 1. Ensure you are entering the temporary password correctly: Check for any typos, and make sure Caps Lock is not on. Temporary passwords are... ⇲
Fix: 1. Clear cache and data: Go to Settings > General > iPhone Storage, find the Purdue Athletics app, and select 'Offload App'. This will clear... ⇲
Fix: 1. Update the app: Make sure you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and check for... ⇲