—— Run into issues on The Varsity Network? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Force close the app and restart it. To do this, double-click the Home button (or swipe up from the bottom of the screen on iPhones without a... ⇲
Fix: Check your app settings to see if there is an option to keep audio playing in the background. Open The Varsity Network app, go to settings,... ⇲
Fix: Ensure you have a stable internet connection. Test your Wi-Fi or cellular data by streaming other content to see if the issue persists. If y... ⇲
Fix: Check the audio settings on your TV and ensure they are set to the correct input source. Sometimes, the TV may not be set to the right HDMI... ⇲
Fix: Look for any audio settings within the app that may allow you to adjust audio sync. This may be under settings or playback options. OR As... ⇲
Fix: Try adjusting the volume levels on both the app and your device to see if that reduces distortion. Sometimes, audio settings can conflict.... ⇲
Fix: Check the app settings to see if there is an audio mixing option available. Some apps allow you to adjust audio levels for different sources... ⇲
Fix: Force close the app and restart it as mentioned earlier. This can often resolve temporary glitches. OR Check for any available updates fo... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions. Sometimes, the answers to your questions may be found there without nee... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can fix compatibility issues with CarPlay. OR Disconnect and rec... ⇲
Fix: Use the search function within the app to look for specific teams or broadcasts. Make sure you are entering the correct team name or keyword... ⇲
Fix: Clear the app's cache if the option is available in the settings. This can help free up resources and improve stability. OR Reinstall the... ⇲
Fix: Try refreshing the app or restarting your device. Sometimes, a simple refresh can resolve ad loading issues. OR Check your internet conne... ⇲
Fix: Try tapping the screen or swiping to see if a hidden back button appears. Some apps have gestures that reveal navigation options. OR Forc... ⇲
Fix: Ensure your internet connection is stable and strong. If you are on Wi-Fi, try moving closer to the router or switching to a wired connectio... ⇲
Fix: Check if there are any subscription options available for additional content. Some teams may require a premium subscription for full access.... ⇲