fix problems on Charm [iphone]

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—— Run into issues on Charm? Get help pending when official support gets back to you!

Charm - AI Selfie Photo Editor
Info:
company: SMART MEDIA INTERNET MARKETING LTD
: https://tap.pm/contact-us-2/
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Freezing issue

Charm freezes with large photo albums

Fix: Try reducing the size of the photo album by splitting it into smaller albums. This can help the app manage memory better and reduce freezing... ⇲
 
UI issue

Erasing/removing features turn black

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs. Check the App Store for any available updates. OR Try re... ⇲
 
Updates issue

Recent update caused functionality issues

Fix: Check for any new updates that may have been released to fix the issues caused by the previous update. Go to the App Store and see if an upd... ⇲
 
Account issue

Lost premium access after app name change

Fix: Log out of the app and log back in to see if your premium access is restored. Sometimes, re-authenticating can resolve access issues. OR... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: To cancel your subscription, go to Settings > [Your Name] > Subscriptions, find the app, and select 'Cancel Subscription'. Follow the prompt... ⇲

Misleading free trial leading to charges

Fix: Review your subscription settings to ensure you understand when the trial ends and when charges will begin. Set a reminder to cancel before... ⇲

Limited functionality in free version

Fix: Explore the app to fully understand what features are available in the free version and make the most of them before considering a premium u... ⇲
 
Support issue

No customer service contact available

Fix: Look for a help or FAQ section within the app that may provide answers to common issues or a way to submit a support request. OR Search o... ⇲
 
Slow issue

Basic features are laggy

Fix: Close other apps running in the background to free up memory and processing power, which may help improve the performance of the Charm app.... ⇲
 
Customization issue

Watermark cannot be removed

Fix: Check if there are any settings within the app that allow you to toggle the watermark on or off, or if it is only removed with a premium sub... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.6%

Bad experience
5.5%

Neutral
3.9%

~ from our NLP analysis of 2,549 combined software ratings.

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 Private Data Charm collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited access: $7.99 Unlock all features
  2. Selfix Subscription: $39.99 Selfix yearly subscription
  3. Unlimited access: $7.99 Unlock all features
  4. Unlimited access: $33.99 Unlock all features
  5. Unlimited access: $7.99 Unlock all features
  6. Unlimited access: $7.99 Unlock all features
  7. Unlimited access: $7.99 Charm Pro Monthly Subscription
  8. Unlimited access: $7.99 Unlock all features
  9. Unlimited access: $8.99 Unlock all features
  10. Yearly Subscription: $33.99 Unlock all features Only 2.83$/month(64% off)