fix problems on ABOUT YOU Online Fashion Shop [iphone]

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—— Run into issues on ABOUT YOU Online Fashion Shop? Get help pending when official support gets back to you!

ABOUT YOU Online Fashion Shop
Info:
company: ABOUT YOU GmbH
: http://www.aboutyou.com/h
: en.aboutyou.de
Chat with our AI-based ABOUT YOU Online Fashion Shop Support
   Hello! How can I assist you?  

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Syncing issue

Wishlist items do not save

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice ve... ⇲
 
Payments issue

Checkout process fails to add items

Fix: 1. Review your cart: Make sure there are no items that are out of stock or have issues. Remove any problematic items and try adding them aga... ⇲

Native payment flow issues

Fix: 1. Check payment method settings: Go to your account settings in the app and ensure your payment methods are correctly set up and not expire... ⇲

Minimum spend requirement for voucher redemption

Fix: 1. Plan your purchases: If you have a voucher, consider combining it with other items to meet the minimum spend requirement. OR 2. Look f... ⇲
 
UI issue

Images appear blurry on iPad

Fix: 1. Check your internet connection: A slow connection can cause images to load poorly. Ensure you have a strong Wi-Fi or mobile data connecti... ⇲
 
Ads issue

Advertising does not match available items

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help refresh the content and align ads with available items. OR 2. C... ⇲
 
Bugs issue

Delayed order deliveries

Fix: 1. Check order status: Go to your account and check the order status. Sometimes, delays are due to shipping issues that can be tracked. OR... ⇲

Inconsistent item delivery

Fix: 1. Track your orders: Use the tracking feature in the app to monitor your deliveries and contact the courier if there are issues. OR 2. R... ⇲
 
Security issue

Scam allegations and fraudulent charges

Fix: 1. Monitor your bank statements: Regularly check your bank statements for any unauthorized charges and report them to your bank immediately.... ⇲
 
Support issue

Customer support response issues

Fix: 1. Use in-app support: Check if the app has a support or help section where you can submit queries directly, which may yield faster response... ⇲
 
Compatibility issue

ABOUT YOU Online Fashion Shop is in early development stages

Fix: 1. Provide feedback through the app: Use any feedback options available in the app to report issues, which can help improve future updates.... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
4.1%

Neutral
1.2%

~ from our NLP analysis of 582 combined software ratings.

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O Meu Pingo Doce

 Private Data ABOUT YOU Online Fashion Shop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data