fix problems on ICSee Pro [iphone]

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—— Run into issues on ICSee Pro? Get help pending when official support gets back to you!

iCSee Pro
Info:
company: HANGZHOU JFTECH CO., LTD.
: http://www.xmeye.net
: www.xmeye.net
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Updates issue

Poor app performance after updates

Fix: Clear the app cache to improve performance. Go to your iPhone's Settings > General > iPhone Storage > iCSee Pro, and select 'Offload App' to... ⇲
 
Network issue

Frequent network errors

Fix: Ensure that your internet connection is stable. Test your Wi-Fi or cellular data by using other apps or websites. If the connection is weak,... ⇲

Frequent disconnections from cameras

Fix: Ensure that your camera is within range of your Wi-Fi network. If possible, move the camera closer to the router or use a Wi-Fi extender to... ⇲
 
Support issue

Unresponsive customer support

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact support. This can often be foun... ⇲
 
Installation issue

Difficult setup process

Fix: Follow a step-by-step guide or video tutorial available online for setting up iCSee Pro. These resources can provide visual aids that make t... ⇲
 
UI issue

Dark mode issues with readability

Fix: Adjust the brightness and contrast settings on your iPhone to improve visibility in dark mode. Go to Settings > Display & Brightness and adj... ⇲
 
Slow issue

Slow loading times

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Check the App Store for any availa... ⇲
 
Camera issue

Camera position changes unexpectedly

Fix: Check the camera's physical installation to ensure it is securely mounted and not subject to movement or vibration that could change its pos... ⇲
 
Notifications issue

Loss of motion alert notifications

Fix: Verify that motion detection settings are correctly configured in the app. Go to the camera settings and ensure that motion alerts are enabl... ⇲
 
Syncing issue

Inconsistent access to cloud services

Fix: Check your internet connection to ensure it is stable and strong. If you are on Wi-Fi, try switching to cellular data or vice versa to see i... ⇲
 
Ads issue

Ads appear even in paid versions

Fix: Check if you are logged into the correct account associated with your paid subscription. Sometimes, users may inadvertently log into a diffe... ⇲
 
Login issue

Unclear login issues

Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password' feature on the login screen to receive a reset link via... ⇲
 
Loading issue

Buffering and loading failures

Fix: Check your internet speed using a speed test app. If your connection is slow, consider upgrading your internet plan or troubleshooting your... ⇲
 
Settings issue

Settings change without user input

Fix: Check if there is a feature in the app that allows for automatic updates or changes to settings. If so, disable this feature to maintain con... ⇲
 
Payments issue

Limited functionality without cloud subscription

Fix: Explore the app's local storage options to see if you can save recordings directly to your device instead of relying on cloud services. OR... ⇲
 
Storage issue

Inability to access local recordings

Fix: Ensure that your camera is set to save recordings locally. Check the camera settings to confirm that local storage is enabled. OR Use a f... ⇲
 
Video issue

Unreliable video playback

Fix: Check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to a wired connection if possible, or move clos... ⇲
 
Crashes issue

Frequent app crashes

Fix: Update the app to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App Store for updates.... ⇲
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 what users are saying
Bad experience
66.3%

Good experience
23.6%

Neutral
10.1%

~ from our NLP analysis of 89 combined software ratings.

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 Private Data iCSee Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics