fix problems on Drury Hotels [iphone]

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—— Run into issues on Drury Hotels? Get help pending when official support gets back to you!

Drury Hotels
Info:
company: Drury Hotels Company, LLC
: https://www.druryhotels.com/contact
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Feedback issue

No option to send feedback within the app

Fix: 1. Use the App Store: Go to the App Store, find the Drury Hotels app, and scroll down to the ratings and reviews section. Here, you can leav... ⇲
 
Login issue

Cannot log into account

Fix: 1. Check your credentials: Ensure that you are entering the correct email and password. If you have forgotten your password, use the 'Forgot... ⇲
 
UI issue

Does not allow entering reservation confirmation number

Fix: 1. Check for input restrictions: Ensure that you are entering the confirmation number correctly without any extra spaces or characters. Try... ⇲

Inability to copy address for navigation

Fix: 1. Manually enter the address: If you cannot copy the address, write it down and manually enter it into your navigation app (like Google Map... ⇲

Clunky user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. This may help you navigate it... ⇲
 
Customization issue

No option to choose a rate preference

Fix: 1. Check during booking: When you are in the booking process, look for any options or filters that allow you to select your rate preference.... ⇲
 
Freezing issue

Drury Hotels freezes and won’t let users book

Fix: 1. Force close the app: Double-tap the home button or swipe up from the bottom of the screen to access the app switcher. Swipe the Drury Hot... ⇲
 
Ads issue

Room prices are misleading

Fix: 1. Verify pricing: Before booking, check the total price breakdown, including taxes and fees, which should be displayed before finalizing yo... ⇲
 
Payments issue

Cannot book using rewards points

Fix: 1. Check rewards eligibility: Ensure that your account is eligible to use rewards points for bookings. This information can usually be found... ⇲

Credit card entry issues

Fix: 1. Check card details: Ensure that you are entering the correct credit card number, expiration date, and CVV code. Double-check for any typo... ⇲
 
Settings issue

Issues with saving user preferences

Fix: 1. Check app settings: Go to the app settings and ensure that you have enabled any options related to saving preferences or account settings... ⇲
 
Privacy issue

Cannot opt out of promotional info

Fix: 1. Check account settings: Go to your account settings within the app and look for options related to communication preferences. You may fin... ⇲
 
Account issue

Drury Hotels does not show member number

Fix: 1. Check your account profile: Go to your account settings within the app and look for your profile information. Your member number may be d... ⇲
 
Loading issue

Endless loop when selecting a city for reservation

Fix: 1. Restart the app: Close the app completely and reopen it. Try selecting the city again after restarting. OR 2. Clear app cache: Go to y... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
25.0%

Neutral
8.3%

~ from our NLP analysis of 84 combined software ratings.

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 Private Data Drury Hotels collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics