fix problems on Spotify [iphone]

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Spotify for Artists
Info:
company: Spotify
: https://artists.spotify.com/faq
: artists.spotify.com
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UI issue

Inability to see live stream counts after 7 days

Fix: To keep track of your live stream counts, consider using a third-party analytics tool that offers real-time data. Tools like Spotify for Art... ⇲

Limited interaction with fans

Fix: To enhance interaction with fans, consider using social media platforms to engage with your audience. Share updates, ask for feedback, and c... ⇲

Difficulty in viewing upcoming releases

Fix: To keep track of your upcoming releases, create a calendar or spreadsheet where you can log all your release dates and details. This will he... ⇲

Functionality removed in redesign

Fix: Familiarize yourself with the new layout and features by exploring the app thoroughly. Often, functionalities are moved rather than removed,... ⇲

Inability to compare releases effectively

Fix: To compare releases, manually track your streams and engagement metrics in a spreadsheet. This will allow you to analyze and compare differe... ⇲
 
Crashes issue

Spotify crashes frequently

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for Spotify for Artists, and check for updates. If... ⇲
 
Uploads issue

Errors when uploading images

Fix: Make sure that the images you are trying to upload meet Spotify's requirements (e.g., file size, format). If you encounter an error, try res... ⇲
 
Updates issue

Issues with profile picture and bio updates

Fix: Ensure that your profile picture meets the required dimensions and file size. If you are having trouble updating your bio, try typing it out... ⇲

Delayed updates for new releases

Fix: If your new releases are not showing up promptly, check your release schedule and ensure that you have followed all necessary steps for dist... ⇲

Stats not updating in real time

Fix: Since real-time stats may not be available, consider checking your stats at regular intervals (e.g., daily or weekly) to monitor trends rath... ⇲

Gallery not updating error

Fix: If your gallery is not updating, try refreshing the app by closing it completely and reopening it. This can sometimes resolve display issues... ⇲
 
Account issue

Inconsistent access to account

Fix: If you are having trouble accessing your account, ensure that you are using the correct login credentials. If you have forgotten your passwo... ⇲
 
Support issue

Poor customer support response

Fix: While waiting for a response from customer support, check the Spotify Community forums for similar issues. Often, other users share solution... ⇲
 
Compatibility issue

Spotify not compatible with older iPhones

Fix: If your iPhone is not compatible with the latest version of the app, consider using the web version of Spotify for Artists through your mobi... ⇲
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 what users are saying
Good experience
45.7%

Bad experience
42.6%

Neutral
11.8%

~ from our NLP analysis of 1,370 combined software ratings.

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 Private Data Spotify collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics