fix problems on TennisPAL [iphone]

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—— Run into issues on TennisPAL? Get help pending when official support gets back to you!

TennisPAL: Find Players Nearby
Info:
company: SageDom
: http://www.tennispal.com
: www.tennispal.com
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Slow issue

Laggy performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on Tenni... ⇲
 
Bugs issue

Inaccurate user ratings

Fix: 1. Check user profiles: Look for additional information on user profiles to gauge their activity level and reliability. 2. Use filters: If... ⇲
 
Search issue

Limited search functionality

Fix: 1. Use specific search terms: When searching for players, use specific criteria such as skill level, distance, or availability to narrow dow... ⇲
 
Settings issue

Inability to filter inactive users

Fix: 1. Sort by activity: If the app allows sorting by last active date, use this feature to prioritize active users. 2. Manually check profiles... ⇲

Inability to control messaging preferences

Fix: 1. Adjust privacy settings: Go to your profile settings and look for messaging preferences to limit who can message you. 2. Block unwanted... ⇲
 
Messages issue

Unwanted messages from users

Fix: 1. Adjust privacy settings: Go to your profile settings and look for privacy options to limit who can message you. 2. Block users: If someo... ⇲
 
UI issue

Clunky app design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Use tutorials:... ⇲
 
Privacy issue

Requires excessive personal information

Fix: 1. Review privacy settings: Go to your profile settings and see if you can limit the amount of personal information displayed. 2. Use minim... ⇲

No privacy policy information

Fix: 1. Check the app's settings: Look for a section in the app that may contain privacy information or terms of service. 2. Search online: Use... ⇲
 
Payments issue

Subscription model limits features

Fix: 1. Explore free features: Familiarize yourself with all the free features available in the app to maximize your experience without a subscri... ⇲

Limited trial options for premium features

Fix: 1. Explore free features: Make the most of the free features available in the app to see if they meet your needs before considering a subscr... ⇲
 
Notifications issue

Notifications not functioning properly

Fix: 1. Check notification settings: Go to Settings > Notifications > TennisPAL and ensure that notifications are enabled. 2. Restart the app: C... ⇲
 
Syncing issue

Old contacts disappear after update

Fix: 1. Sync contacts: Go to Settings > [your name] > iCloud and ensure that Contacts is toggled on. This can help restore missing contacts. 2.... ⇲
 
Crashes issue

TennisPAL closes unexpectedly

Fix: 1. Update the app: Ensure you are using the latest version of TennisPAL by checking for updates in the App Store. 2. Restart your iPhone: A... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
4.7%

Neutral
3.0%

~ from our NLP analysis of 2,086 combined software ratings.

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 Private Data TennisPAL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. TennisPAL Monthly: $4.99 Unlimited, Ad-Supported Monthly Subscription
  2. TennisPAL Annual: $49.99 Unlimited, Ad-Supported Annual Subscription
  3. TennisPAL Gold: $99.99 Unlimited, Ad-Free TennisPAL Subscription