Fix Wire • Secure Messenger errors on iphone

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Slow
slow app launch

🛠️ 1. Restart your iPhone: This can help clear temporary files and improve performance. Hold the power... show fix »
app slow with long conversation history

🛠️ 1. Archive old conversations: If possible, archive or delete old chats to reduce the amount of data... show fix »
 
UI
laggy UI

🛠️ 1. Restart the app: Close the app completely and reopen it to see if performance improves. 2. Reduce... show fix »
keyboard input lag

🛠️ 1. Restart your iPhone: This can help clear temporary glitches that may be causing input lag. 2. Clo... show fix »
difficult UI navigation

🛠️ 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and... show fix »
inaccessible design

🛠️ 1. Use accessibility features: Go to Settings > Accessibility and explore options like VoiceOver or... show fix »
 
Notifications
notification issues

🛠️ 1. Check notification settings: Go to Settings > Notifications > Wire. Ensure that 'Allow Notificati... show fix »
inconsistent notifications

🛠️ 1. Check app settings: Open Wire, go to Settings > Notifications, and ensure all settings are correc... show fix »
unable to change notification sound

🛠️ 1. Check app settings: Open Wire, go to Settings > Notifications, and look for sound options. If ava... show fix »
high notification volume

🛠️ 1. Adjust notification settings: Go to Settings > Notifications > Wire and adjust the alert tone and... show fix »
 
Messages
message delivery delays

🛠️ 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switch... show fix »
long message drafts deleted

🛠️ 1. Use a note-taking app: As a workaround, draft longer messages in a note-taking app and copy them... show fix »
no read receipts

🛠️ 1. Check app settings: Go to Settings > Notifications in Wire to see if there’s an option to enable... show fix »
 
Registration
limited account registrations

🛠️ 1. Use an alternative email: If you encounter issues registering, try using a different email addres... show fix »
 
Settings
limited group chat features

🛠️ 1. Explore app settings: Check if there are any settings within Wire that can enhance group chat fea... show fix »
 
Account
no contact management

🛠️ 1. Manually add contacts: If you cannot manage contacts within the app, consider manually adding con... show fix »
app requires email for phone number users

🛠️ 1. Use an alternative email: If you encounter issues registering, try using a different email addres... show fix »
 
Video
video call bugs

🛠️ 1. Check your internet connection: Ensure you have a strong and stable internet connection before st... show fix »
 
Security
scam vulnerability

🛠️ 1. Be cautious with unknown contacts: Avoid engaging with users you do not know and do not share per... show fix »
 
Glitches
glitches with media sharing

🛠️ 1. Check file formats: Ensure that the media files you are trying to share are in supported formats.... show fix »
 
Audio
poor call quality

🛠️ 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular connection before maki... show fix »
 
Loading
app does not load old messages quickly

🛠️ 1. Clear app cache: Go to Settings > General > iPhone Storage > Wire and offload the app to clear so... show fix »
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 Contact Support
Developer:
Wire Swiss GmbH
Email:
  https://wire.com/support
Website:
🌐 wire.com
Terms/Privacy:
⚔️ https://wire.com/privacy-policy
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 Private Data Wire • Secure Messenger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
45.9%

Negative experience
45.5%

Neutral
8.6%

~ from our NLP analysis of 752 combined software ratings.