fix problems on 小红书 [iphone]

—— Run into issues on 小红书? Get help pending when official support gets back to you!

小红书

Info:

company: Xingin

: http://www.xiaohongshu.com/contact

: www.xiaohongshu.com

Chat with our AI-based 小红书 Support

🛠️ Common 小红书 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

小红书 edits user bio without permission

Fix: Check your account settings to see if there are any linked apps or services that may have permission to edit your bio. Go to 'Settings' > 'P... ⇲

0% of users had this problem

Audio cannot be turned off

Fix: Check the app's settings for audio controls. Some apps have a dedicated section for sound settings where you can mute or adjust audio levels... ⇲

0% of users had this problem

Loading issue

Inconsistent content loading

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the loading improves. OR Clear the... ⇲

Bugs issue

English version has spelling errors

Fix: Take note of the specific spelling errors you encounter and report them through the app's feedback feature. This can often be found in 'Sett... ⇲

Posts marked as spam without reason

Fix: Review the content of your posts to ensure they comply with the app's community guidelines. Avoid using excessive hashtags or links that may... ⇲

UI issue

Bad UI

Fix: Familiarize yourself with the app's layout by exploring all the features and settings. Sometimes, a poor user experience can be improved by... ⇲

Audio issue

Stops music when preparing a post

Fix: Try using a different music app that allows background play while using other applications. Apps like Spotify or Apple Music often have sett... ⇲

Notifications issue

Prompts to turn on notifications for every comment

Fix: Go to 'Settings' > 'Notifications' within the app and adjust your notification preferences to reduce the frequency of prompts. You can choos... ⇲

Ads issue

Generic recommended content

Fix: Engage more with content that interests you by liking, commenting, and sharing. The app's algorithm may adjust based on your interactions ov... ⇲

Security issue

Lots of pirated or fake content

Fix: Be cautious about the content you engage with. Report any pirated or fake content you come across by using the report feature, usually found... ⇲

Privacy issue

Censorship of controversial topics

Fix: If you want to discuss controversial topics, consider using private messaging or creating a private group where you can share thoughts witho... ⇲

Privacy concerns with data collection

Fix: Review the app's privacy settings and adjust them to limit data collection. Go to 'Settings' > 'Privacy' and manage permissions for location... ⇲

Camera issue

Live Photos feature is distracting

Fix: Disable the Live Photos feature in your camera settings if you find it distracting. Go to 'Settings' > 'Camera' and toggle off 'Live Photos'... ⇲

Account issue

Difficult to get verified

Fix: Ensure that your profile is complete and includes a clear profile picture, bio, and links to other social media accounts. This can help esta... ⇲

Inability to delete account

Fix: Check the app's settings for account management options. Sometimes, the option to delete an account is hidden under 'Privacy' or 'Account Se... ⇲

Compatibility issue

Lack of translation features

Fix: Use a third-party translation app or service to translate content manually. Apps like Google Translate can help you understand posts in diff... ⇲

Crashes issue

Frequent app crashes

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for 小红书, and check for updates. OR If the app continu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Bad experience

1.9%

Neutral

0.5%

~ from our NLP analysis of 144,899 combined software ratings.

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Private Data 小红书 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

756薯币: $14.99 小红书-标记我的生活
1386 薯币: $29.99 小红书-找到你想要的生活
42 薯币: $0.99 小红书-找到你想要的生活
4886 薯币: $99.99 小红书-找到你想要的生活
686 薯币: $14.99 小红书-找到你想要的生活
280 薯币: $5.99 小红书-找到你想要的生活
350薯币: $6.99 小红书-标记我的生活
476 薯币: $9.99 小红书-找到你想要的生活
7薯币: $0.99 小红书-标记我的生活
4886 薯币: $99.99 小红书-找到你想要的生活