fix problems on RetroCrush [iphone]

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—— Run into issues on RetroCrush? Get help pending when official support gets back to you!

RetroCrush
Info:
company: Cinedigm
: http://support.cineverse.com
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Customization issue

Limited favorites functionality

Fix: Use the 'Watch Later' feature if available, which allows you to save shows or episodes for future viewing. This can serve as a workaround fo... ⇲

No option to customize account settings

Fix: Explore the app's settings menu thoroughly, as customization options may be hidden under different categories. Look for sections like 'Profi... ⇲
 
Search issue

Poor search and browsing experience

Fix: Try using specific keywords or phrases when searching for content. Avoid generic terms and use the exact title of the show or episode for be... ⇲
 
Casting issue

Casting feature does not work properly

Fix: Ensure that both your iPhone and the casting device (like Chromecast or smart TV) are connected to the same Wi-Fi network. Restart both devi... ⇲
 
Login issue

Login issues and account validation errors

Fix: Double-check your login credentials for accuracy, including case sensitivity. If you have forgotten your password, use the 'Forgot Password'... ⇲
 
Freezing issue

RetroCrush freezes on startup

Fix: Force close the app by swiping up from the bottom of the screen and swiping the RetroCrush app off the screen. Then, reopen the app to see i... ⇲
 
Ads issue

Ads break shows on smart TVs

Fix: Try pausing the show during an ad break and then resuming playback after the ad ends. This can sometimes help sync the playback back to the... ⇲

Long ad durations

Fix: If available, consider upgrading to a premium version of the app, which typically offers shorter or no ads. OR Use the app during times w... ⇲
 
Content issue

Limited content selection

Fix: Regularly check the app for new content updates, as streaming services often add new titles. Follow RetroCrush on social media for announcem... ⇲
 
UI issue

Subbed and dubbed titles listed separately

Fix: Check the app's settings to see if there is an option to toggle between subbed and dubbed versions. This may help streamline your viewing ex... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Bad experience
4.5%

Neutral
2.8%

~ from our NLP analysis of 4,393 combined software ratings.

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 Private Data RetroCrush collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. RetroCrush+ 365 with Trial: $4.99 Unlimited ad-free access to all videos
  2. RetroCrush+ Year w/ Trial: $49.99 Unlimited ad-free access to all videos