fix problems on A Better Routeplanner (ABRP) [iphone]

—— Run into issues on A Better Routeplanner (ABRP)? Get help pending when official support gets back to you!

A Better Routeplanner (ABRP)

Info:

company: Iternio Planning AB

: http://iternio.com

: abetterrouteplanner.com

Chat with our AI-based A Better Routeplanner (ABRP) Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app crashes on startup

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary issues that cause crashes. OR If t... »»

91% of users had this problem

app malfunctions with limited data

Fix: Ensure that your device has a stable internet connection. If you're using cellular data, try switching to Wi-Fi to see if the app performs b... »»

Battery issue

inaccurate battery percentage forecasting

Fix: Check your vehicle's battery settings within the app. Make sure that the correct battery capacity and type are selected. If the app allows,... »»

Crashes issue

crashes when left open on map for long

Fix: Reduce the map's detail level by going to the app settings and selecting a lower detail option. This can help reduce the load on the app and... »»

Bugs issue

navigation mode inefficient

Fix: Explore the navigation settings in the app. Look for options to customize your route preferences, such as avoiding tolls or prioritizing fas... »»

route planning sometimes fails

Fix: Ensure that you are entering all necessary parameters for route planning, such as starting point, destination, and vehicle specifications. M... »»

route calculation errors

Fix: Double-check the parameters you are entering for route calculation. Ensure that all necessary fields are filled out correctly to avoid error... »»

Network issue

unknown status for DC fast chargers

Fix: Check for updates in the app that may include new data on DC fast chargers. Sometimes, the app may not have the latest information, so ensur... »»

missing chargers on map

Fix: Check for updates in the app that may include new charging station data. Keeping the app updated can help ensure you have the latest informa... »»

API connection issues

Fix: Check your internet connection and ensure that the app has permission to access the internet in your iPhone settings. Go to Settings > A Bet... »»

real-time data connection issues with OBD-II dongle

Fix: Ensure that the OBD-II dongle is properly connected to your vehicle and that it is compatible with the app. Check the manufacturer's instruc... »»

UI issue

UI needs serious work

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on what you find confusing and try to adapt your usage to t... »»

confusing icons and labels

Fix: Refer to the app's help section or user manual, if available, to understand what each icon and label represents. This can help clarify their... »»

input fields are finicky

Fix: Try tapping the input fields slowly and deliberately to see if this improves responsiveness. Sometimes, rapid taps can cause the app to misi... »»

live monitoring confusion

Fix: Review the app's tutorial or help section to understand how live monitoring works. Familiarizing yourself with its features can reduce confu... »»

Slow issue

sluggish performance

Fix: Free up storage space on your iPhone by deleting unused apps, photos, or files. A lack of storage can slow down app performance. OR Resta... »»

Settings issue

settings menu inconsistent

Fix: Take time to explore each section of the settings menu to familiarize yourself with its layout. This can help you navigate it more effective... »»

defaults to 95% charge

Fix: Go to the app settings and look for battery settings. Adjust the default charge level to your preference if the option is available. OR M... »»

Customization issue

limited car model selection

Fix: Check if the app has an option to add custom vehicle profiles. If so, input your vehicle's specifications to improve compatibility. OR St... »»

Support issue

poor customer support

Fix: Utilize the app's FAQ or help section to find answers to common questions. This can often provide immediate assistance without needing to co... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.8%

Bad experience

19.0%

Neutral

5.2%

~ from our NLP analysis of 1,584 combined software ratings.

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Private Data A Better Routeplanner (ABRP) collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info

Cost of Subscriptions

Monthly: $4.99 ABRP Premium membership for one month.
Annually: $49.99 Premium ABRP membership for one year.