fix problems on AHA EBook Reader [iphone]

—— Run into issues on AHA EBook Reader? Get help pending when official support gets back to you!

AHA eBook Reader

Info:

company: American Heart Association

: http://ebooks.heart.org/staticcms/contactus

Chat with our AI-based AHA eBook Reader Support

🛠️ Common AHA eBook Reader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AHA eBook Reader freezes

Fix: 1. Force close the AHA eBook Reader app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home b... ⇲

difficult to read text

Fix: 1. Adjust text size: Open the AHA eBook Reader app, go to the settings or options menu, and look for text size or font settings. Increase th... ⇲

UI issue

navigation issues

Fix: 1. Familiarize yourself with the navigation layout: Spend some time exploring the app's interface to understand where key features are locat... ⇲

buttons unresponsive

Fix: 1. Restart the app: Close the AHA eBook Reader app completely and reopen it to see if the buttons become responsive again. 2. Check for scr... ⇲

no bookmarks

Fix: 1. Use the notes feature: If the app does not support bookmarks, consider using the notes feature (if available) to jot down page numbers or... ⇲

poor formatting

Fix: 1. Adjust reading settings: Look for formatting options in the app settings, such as font style, size, and line spacing. Adjust these settin... ⇲

no page numbers

Fix: 1. Check app settings: Look for an option in the app settings that allows you to display page numbers. Some apps have this feature hidden in... ⇲

cannot log in

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to se... ⇲

Offline issue

books not opening offline

Fix: 1. Ensure books are downloaded: Make sure that the books you want to read offline are fully downloaded. Open the app while connected to the... ⇲

Audio issue

no sound in videos

Fix: 1. Check device volume: Ensure that your iPhone's volume is turned up and not muted. Use the volume buttons on the side of your device to ad... ⇲

Loading issue

perpetual loading screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the AHA eBook Reader app to... ⇲

Account issue

device limit reached

Fix: 1. Remove unused devices: If you have reached the device limit, consider removing devices that you no longer use from your account settings.... ⇲

Search issue

difficult to search

Fix: 1. Use specific keywords: When searching for content within the app, use specific keywords or phrases that are likely to appear in the text.... ⇲

Support issue

no support response

Fix: 1. Check the FAQ section: Look for a Frequently Asked Questions section within the app or on the website, as it may provide answers to commo... ⇲

Crashes issue

crashes after update

Fix: 1. Restart your iPhone: A simple restart can often resolve issues that occur after an update. 2. Reinstall the app: Delete the AHA eBook Re... ⇲

Accessibility issue

limited accessibility

Fix: 1. Explore accessibility settings: Go to Settings > Accessibility on your iPhone and explore options like VoiceOver, Zoom, and Display Setti... ⇲

Downloads issue

no option to download PDF

Fix: 1. Check app settings: Look for any settings related to file formats or downloads within the app. Some apps may have options to enable PDF d... ⇲