fix problems on PubliBike App [iphone]

—— Run into issues on PubliBike App? Get help pending when official support gets back to you!

PubliBike App

Info:

company: PubliBike AG

: https://www.publibike.ch/en/publibike/FAQ/

: www.publibike.ch

Chat with our AI-based PubliBike App Support

🛠️ Common PubliBike App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No clear button to end ride

Fix: To end your ride, look for a button that may be labeled 'Finish Ride' or 'End Trip' on the main screen of the app. If it’s not immediately v... ⇲

Confusing pause and end ride functionality

Fix: To clarify the difference between pausing and ending your ride, check the app’s help section or FAQ. Usually, pausing will keep your ride ac... ⇲

Support issue

Poor customer service

Fix: If you encounter issues with customer service, try using the in-app support feature if available. This may include FAQs, chat support, or em... ⇲

Settings issue

Requires specific bike drop-off stations

Fix: Before starting your ride, familiarize yourself with the bike drop-off stations by checking the app’s map feature. This will help you plan y... ⇲

Payments issue

High charges for improper returns

Fix: To avoid high charges, always ensure you return the bike to a designated drop-off station. Use the app’s map to find the nearest station bef... ⇲

Long verification process for payment

Fix: To speed up the payment verification process, ensure that all your payment information is entered correctly. Double-check your card details... ⇲

PubliBike App frequently signs out

Fix: Check your app settings to ensure that you are not set to log out after a period of inactivity. If this option exists, disable it to stay lo... ⇲

Security issue

Disables password managers

Fix: If the app disables your password manager, try manually entering your credentials instead. Ensure that your password is saved securely in yo... ⇲

Loading issue

Arbitrary delays before use

Fix: If you experience delays, ensure that your app is updated to the latest version. Updates often fix bugs that can cause performance issues.... ⇲

Bugs issue

Bluetooth error messages despite being on

Fix: Ensure that Bluetooth is enabled on your device and that the app has permission to access Bluetooth. You can check this in your iPhone’s set... ⇲

Availability issue

Unreliable bike availability

Fix: Before heading out, check the app for real-time bike availability at your desired location. This can help you avoid disappointment upon arri... ⇲

Insufficient number of bikes available

Fix: To increase your chances of finding a bike, try using the app during peak hours when demand is lower, or check for stations in less busy are... ⇲

Account issue

Account activation issues

Fix: If you are having trouble activating your account, double-check that you are entering the correct email and password. Look for any confirmat... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.1%

Good experience

36.4%

Neutral

4.5%

~ from our NLP analysis of 22 combined software ratings.

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Private Data PubliBike App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics