fix problems on ZVV [iphone]

—— Run into issues on ZVV? Get help pending when official support gets back to you!

ZVV

Info:

company: Zürcher Verkehrsverbund ZVV

: https://www.zvv.ch

: www.zvv.ch

Chat with our AI-based ZVV Support

🛠️ Common ZVV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Check-in feature requires location services to be set to 'always'.

Fix: To change the location services setting, go to your iPhone's 'Settings' app. Scroll down and tap on 'Privacy & Security', then select 'Locat... ⇲

ZVV fails to run after recent update.

Fix: First, try restarting your iPhone. This can resolve many temporary issues. To restart, press and hold the side button and either volume butt... ⇲

Registration issue

Cannot register phone number for check-in.

Fix: Ensure that you are entering your phone number in the correct format. Check if the app requires a specific country code or format. If you ar... ⇲

Battery issue

Location services drain phone battery.

Fix: To minimize battery drain, change the location services setting for the ZVV app to 'While Using the App'. Go to 'Settings', then 'Privacy &... ⇲

Payments issue

No option to buy a day pass.

Fix: Check if the app has a section for purchasing tickets or passes. Navigate to the main menu or home screen of the app and look for options li... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.8%

Neutral

2.4%

~ from our NLP analysis of 208 combined software ratings.

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Private Data ZVV collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics