A. 1. Check Video Format: Ensure the videos you are trying to load are in a compatible format. If not, convert them to a supported format using a video converter app. 2. Clear App Cache: Go to Settings > General > iPhone Storage, find Dive+, and select 'Offload App'. This will clear the cache without deleting your data. Reinstall the app afterward.
B. 3. Reduce Video Size: If the videos are too large, try compressing them using a video compression app before loading them into Dive+. 4. Restart the App: Close the app completely and reopen it to see if it resolves the freezing issue.