fix problems on Chorki [iphone]

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—— Run into issues on Chorki? Get help pending when official support gets back to you!

Chorki
Info:
company: MEDIASTAR LIMITED
: https://www.chorki.com/support
: www.chorki.com
Chat with our AI-based Chorki Support
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Loading issue

Cannot play new episodes immediately

Fix: 1. Check if there is a scheduled release time for new episodes. This information is usually available on the app or the Chorki website. 2. R... ⇲

Homepage loading is slow

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi speed using a speed test app. 2. Clear the app cache by deleting and reinst... ⇲
 
Slow issue

Slow performance on iPad

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button and swipe up on apps to close them. 2. Restart your... ⇲
 
Video issue

Video streaming speed is poor on iPad

Fix: 1. Check your internet connection speed and stability. If it's slow, try resetting your router or connecting to a different network. 2. Lowe... ⇲

Cannot fast forward by 10/15 seconds

Fix: 1. Use the playback controls to manually drag the progress bar to the desired time. 2. Check if there are any app updates that may fix this... ⇲

Cannot change playback quality while casting

Fix: 1. Check the app settings for any options related to casting and playback quality. 2. Restart both your casting device and the app to refres... ⇲

Trailer plays instead of the movie

Fix: 1. Ensure you are selecting the correct option for the movie and not the trailer. 2. Restart the app to see if the issue resolves itself.... ⇲

Fast forward not working properly

Fix: 1. Use the playback controls to manually drag the progress bar to the desired time. 2. Restart the app to see if the fast forward feature st... ⇲

Playback screen isn't smooth

Fix: 1. Ensure your device is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close any background apps that ma... ⇲

Chromecast feature is broken

Fix: 1. Ensure your Chromecast device is set up correctly and connected to the same Wi-Fi network as your iPhone. 2. Restart both your iPhone and... ⇲

Adaptive streaming issues

Fix: 1. Check your internet connection speed and stability. If it's slow, try resetting your router or connecting to a different network. 2. Lowe... ⇲

Cannot watch any content after purchase

Fix: 1. Ensure you are logged into the correct account that made the purchase. 2. Restart the app to refresh your content library. OR 3. Check... ⇲
 
Notifications issue

Notification bubble count doesn't reset

Fix: 1. Try logging out of the app and logging back in to refresh the notification count. 2. Clear the app cache by deleting and reinstalling the... ⇲
 
Payments issue

Payment issues

Fix: 1. Verify that your payment information is correct and up to date in the app settings. 2. Check your bank or payment provider for any restri... ⇲

High subscription cost

Fix: 1. Look for any promotional offers or discounts that may be available. 2. Consider sharing a subscription with family or friends if the app... ⇲

Subscription cancellation issues

Fix: 1. Go to your account settings in the app and look for subscription management options. 2. Follow the prompts to cancel your subscription.... ⇲

No local payment methods available

Fix: 1. Check if your region supports local payment methods by visiting the Chorki website or app settings. 2. Use a virtual payment service like... ⇲
 
Downloads issue

No option for downloading shows

Fix: 1. Check if the app has a download feature in the settings or playback options. 2. Ensure you have a stable internet connection when trying... ⇲
 
Login issue

Difficult login process

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if necessary. 2. Clear the app cache by dele... ⇲

Chorki asks to login repeatedly

Fix: 1. Ensure you are using the latest version of the app. Update if necessary. 2. Clear the app cache by deleting and reinstalling the Chorki a... ⇲
 
Compatibility issue

No Apple TV 4K version

Fix: 1. Use AirPlay to stream content from your iPhone to your Apple TV 4K. 2. Check for any updates from Chorki regarding future support for App... ⇲

Chromecast option not available

Fix: 1. Ensure your Chromecast device is set up correctly and connected to the same Wi-Fi network as your iPhone. 2. Restart both your iPhone and... ⇲
 
Customization issue

No playback speed option

Fix: 1. Check the app settings to see if there is an option to enable playback speed adjustments. 2. Restart the app to refresh its features. O... ⇲

Watch history needs improvement

Fix: 1. Manually keep track of what you've watched by creating a list or using a notes app. 2. Provide feedback through the app's feedback featur... ⇲
 
Screen issue

No screen minimization

Fix: 1. Use the picture-in-picture feature if your device supports it. This allows you to minimize the video while using other apps. 2. Check for... ⇲
 
Messages issue

OTP not received on time

Fix: 1. Ensure your phone number is entered correctly in the app settings. 2. Check your network connection, as poor connectivity can delay OTP d... ⇲
 
Crashes issue

Chorki crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete the Chorki app and reinsta... ⇲

Chorki works slowly and crashes on iPad

Fix: 1. Close any background apps that may be consuming resources. 2. Restart your iPad to clear temporary files and refresh the system. OR 3.... ⇲
 
Battery issue

Generates excessive heat while streaming

Fix: 1. Ensure your device is not in a case that may trap heat. Remove the case while streaming if necessary. 2. Close any background apps that m... ⇲
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 what users are saying
Good experience
52.0%

Bad experience
37.2%

Neutral
10.8%

~ from our NLP analysis of 223 combined software ratings.

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 Private Data Chorki collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Month: $9.99 Monthly subscription plan
  2. Yearly: $49.99 Enjoy Ad Free All Premium Contents Yearly
  3. Monthly: $0.99 Monthly subscription plan