—— Run into issues on BC? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the email address you are using to reset your password. Ensure there are no typos or errors. If you have multiple email accounts, try... ⇲
Fix: If you cannot remember your password, use the 'Forgot Password' feature to reset it. Once you have access to your account, you can change yo... ⇲
Fix: Double-check the email you are entering for any typos. Ensure that you are using the email associated with your account. If you are unsure,... ⇲
Fix: Review the app's terms of service to ensure you are not violating any rules during the setup process. Make sure all information provided is... ⇲
Fix: Check your email for any communication from the app regarding the suspension. Sometimes, notifications are sent to explain the reason for th... ⇲
Fix: Look for the account deletion option in the app settings. It may be located under privacy or account management sections. OR If you canno... ⇲
Fix: Check the app's settings to see if there is a specific option for changing your profile picture. Ensure that the image you are trying to upl... ⇲
Fix: Utilize the free messaging options available within the app. Engage with users who are also on the free plan to maximize your interactions.... ⇲
Fix: Evaluate the features offered in the subscription plan and determine if they align with your needs. If not, consider using the app's free fe... ⇲
Fix: Look for any promotional offers that may provide a temporary subscription at a reduced rate, allowing you to test the features. OR Utiliz... ⇲
Fix: Review your subscription settings in the app to disable auto-renewal if you do not wish to continue the subscription. OR Set a reminder f... ⇲
Fix: Try clearing the app's cache or data in your device settings. This can sometimes refresh the profile suggestions you receive. OR Engage w... ⇲
Fix: Explore the app's settings to see if there are any layout options you can customize to improve your experience. OR Consider providing fee... ⇲
Fix: Adjust your age preferences in the app settings to filter out users outside your desired age range. OR Report any inappropriate interacti... ⇲
Fix: Ensure that location services are enabled for the app in your device settings. This can help improve profile visibility based on your locati... ⇲
Fix: Adjust your profile settings to specify your preferences more clearly, which may help filter out users with different interests. OR Engag... ⇲
Fix: Explore different search filters within the app to broaden your search criteria and discover a wider range of users. OR Consider using mu... ⇲
Fix: Ensure that your location settings are correctly configured in the app and on your device to improve visibility. OR Try using the app in... ⇲
Fix: Check your notification settings within the app and adjust them to limit group chat invitations or notifications. OR If possible, leave a... ⇲
Fix: Report any spam accounts you encounter to the app's support team to help maintain a safer environment. OR Be cautious when interacting wi... ⇲
Fix: Check your internet connection to ensure it is stable. Frequent disconnections can cause the app to log you out. OR Update the app to the... ⇲
Fix: Check the app's help or FAQ section for common issues and solutions that may address your concerns without needing direct support. OR If... ⇲