fix problems on HER [iphone]

—— Run into issues on HER? Get help pending when official support gets back to you!

HER:Lesbian&Queer LGBTQ Dating

Info:

company: Bloomer Inc

: https://weareher.com/support/

: weareher.com

Chat with our AI-based HER Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Limited swipes without premium subscription

Fix: To maximize your swipes without paying for a premium subscription, consider using the app during peak hours when more users are active. This... »»

High cost of premium subscription

Fix: Evaluate the features offered in the premium subscription and determine which ones are essential for your usage. If you find that you only n... »»

Security issue

Presence of fake profiles and bots

Fix: To avoid fake profiles, look for verified accounts or profiles with complete information and multiple photos. If you encounter a suspicious... »»

Fake likes from unverified accounts

Fix: Be cautious when engaging with users who have incomplete profiles or lack verification. Focus on profiles that seem genuine and have multipl... »»

Account issue

Strict account flagging and hold policies

Fix: Familiarize yourself with the app's community guidelines to ensure your profile and interactions comply. Avoid using language or images that... »»

Difficulty in canceling subscriptions

Fix: To cancel your subscription, go to your iPhone's Settings > [Your Name] > Subscriptions. Find the app in the list and select 'Cancel Subscri... »»

Inconsistent user base quality

Fix: To improve your experience, take the time to read profiles carefully before swiping. Look for users who provide detailed information and see... »»

Frequent account bans without clear reasons

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. Adjust your profile and interactions accordin... »»

UI issue

Glitchy user interface

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Check the App Store... »»

Settings issue

Inaccurate location settings

Fix: Check your device's location settings to ensure that the app has permission to access your location. Go to Settings > Privacy > Location Ser... »»

Customization issue

Lack of free features for profile visibility

Fix: To increase your profile visibility without paying, actively engage with other users by liking their profiles and sending messages. This can... »»

Too many couples seeking threesomes

Fix: If you are not interested in threesomes, adjust your profile to clearly state your preferences. This can help filter out couples looking for... »»

Limited options for non-paying users

Fix: Maximize your free features by being active during peak times and engaging with users who have recently liked you. This can help you make th... »»

Notifications issue

Overwhelming notifications without customization

Fix: Go to the app's settings and look for notification preferences. Adjust the settings to limit notifications to only the most important ones,... »»

Bugs issue

Repetitive profiles during swiping

Fix: If you notice repetitive profiles, try adjusting your search preferences, such as age range or distance, to refresh the pool of potential ma... »»

Support issue

Poor customer support response times

Fix: While waiting for a response, check the app's FAQ section for common issues and solutions that may address your concern more quickly. OR... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.8%

Bad experience

8.3%

Neutral

6.9%

~ from our NLP analysis of 51,286 combined software ratings.

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Private Data HER collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Her Platinum: $29.99 HER Platinum gives you the best of the app.
Her Premium: $14.99 Her Premium gives you the best of the best on the app. All the features, like Who Liked Me, Change Location, Unlimited Swipes and many more. Get ready to level up with this Premium subscription.
HER Platinum: $24.99 HER Platinum gives you the best of the best.
HER Gold: $14.99 HER Gold provides premiere access on the app.
Her Platinum: $24.99 HER Platinum gives you the best of the app.
HER Platinum: $24.99 HER Platinum gives you the best of the app
HER Platinum: $24.99 HER Platinum gives you the best of the app.
HER Platinum: $24.99 HER Platinum gives you the best of the best.
Her Platinum: $29.99 HER Platinum gives you the best of the app.
Her Platinum: $29.99 HER Platinum gives you the best of the app.