fix problems on ZoomInfo [iphone]

—— Run into issues on ZoomInfo? Get help pending when official support gets back to you!

ZoomInfo

Info:

company: ZoomInfo

: https://www.zoominfo.com/business/contact?bullet_type=support

: www.zoominfo.com

Chat with our AI-based ZoomInfo Support

🛠️ Common ZoomInfo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Constantly logs out users

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out frequently. Try switching between Wi-Fi and m... ⇲

Interface is unstable

Fix: Clear the app cache. Go to your iPhone settings, find ZoomInfo, and select 'Clear Cache' if the option is available. This can help improve s... ⇲

Bugs issue

Inaccurate company revenue data

Fix: Verify the data against other reliable sources. If you find discrepancies, note them down for your records and use them for your own analysi... ⇲

UI issue

Terrible mobile interface

Fix: Adjust your device settings. Go to Settings > Display & Brightness and ensure that your display settings are optimized for app usage. OR... ⇲

Loading issue

Cannot get past launch screen

Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe ZoomInfo off... ⇲

Account issue

Requires ZoomInfo customer account

Fix: If you do not have an account, visit the ZoomInfo website to create one. Follow the prompts to set up your account, which is necessary for a... ⇲

Incorrect personal information

Fix: Manually update your personal information within the app. Navigate to your profile settings and ensure all details are accurate and up to da... ⇲

Compatibility issue

Limited functionality compared to web app

Fix: Familiarize yourself with the app's features. Check the help section within the app to understand what functionalities are available and how... ⇲

Screen issue

Screen size issues on smaller devices

Fix: Adjust the zoom settings on your iPhone. Go to Settings > Display & Brightness > View (Display Zoom) and select 'Standard' to see if it help... ⇲

ZoomInfo shows half the screen

Fix: Check for app updates. Go to the App Store and ensure that you have the latest version of ZoomInfo, as updates often fix display issues. O... ⇲

Frequent login issues

Fix: Reset your password. If you are having trouble logging in, try resetting your password through the app or website to ensure you have the cor... ⇲

Support issue