fix problems on HubSpot CRM [iphone]

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HubSpot CRM: Grow better
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company: HubSpot, Inc.
: http://help.hubspot.com/support
: www.hubspot.com
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Account issue

Limited access to tickets on mobile

Fix: 1. Use the Desktop Version: For full access to ticket features, use the desktop version of HubSpot CRM until mobile functionality improves.... ⇲
 
Syncing issue

Inconsistent data synchronization

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if synchronization... ⇲

Inability to connect to calendar

Fix: 1. Check App Permissions: Go to your iPhone settings, find HubSpot CRM, and ensure that calendar access is enabled. 2. Sync with Third-Party... ⇲
 
UI issue

Lack of intuitive navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout. Use the help section within the app for guidance... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > HubSpot CRM and select 'Offload App' to clear the cache. Reinstall the app a... ⇲
 
Search issue

Ineffective search function

Fix: 1. Use Specific Keywords: When searching, use specific names or terms related to what you are looking for to improve search results. 2. Upda... ⇲
 
Customization issue

No ability to schedule meetings from app

Fix: 1. Use the Desktop Version: For scheduling meetings, use the desktop version of HubSpot CRM until this feature is added to the mobile app. 2... ⇲

Limited sorting options for contacts

Fix: 1. Use Filters: Check if the app allows you to filter contacts by specific criteria, such as recent activity or tags, to better manage your... ⇲

No ability to edit tickets on mobile

Fix: 1. Use Desktop Version: For editing tickets, use the desktop version of HubSpot CRM until this feature is added to the mobile app. 2. Create... ⇲
 
Notifications issue

Notifications are overwhelming

Fix: 1. Adjust Notification Settings: Go to the app settings and customize your notification preferences to reduce the number of alerts you recei... ⇲
 
Compatibility issue

No support for two-sided business cards

Fix: 1. Use a Third-Party App: Consider using a dedicated business card scanning app that supports two-sided cards and then manually input the da... ⇲
 
Features issue

Lack of advanced marketing features in app

Fix: 1. Use Desktop Version: For advanced marketing features, use the desktop version of HubSpot CRM until these features are added to the mobile... ⇲

Limited reporting capabilities

Fix: 1. Use Desktop Version: For more comprehensive reporting features, use the desktop version of HubSpot CRM until the mobile app is updated.... ⇲

Inability to perform basic admin functions on mobile

Fix: 1. Use Desktop Version: For basic admin functions, use the desktop version of HubSpot CRM until these features are added to the mobile app.... ⇲

HubSpot CRM does not show recent customer interactions

Fix: 1. Check App Settings: Ensure that you have enabled all necessary permissions and settings to view recent interactions in the app. 2. Use De... ⇲
 
Support issue

Difficulties with customer service response

Fix: 1. Use Help Center: Access the HubSpot Help Center for FAQs and troubleshooting guides that may resolve your issues without needing to conta... ⇲
 
Payments issue

Annual contract issues

Fix: 1. Review Contract Terms: Carefully review your contract terms to understand your obligations and options for renewal or cancellation. 2. Us... ⇲
 
Storage issue

HubSpot CRM does not store images of business cards

Fix: 1. Use a Third-Party App: Use a dedicated business card scanning app that allows you to store images of business cards and then manually inp... ⇲
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Bad experience
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~ from our NLP analysis of 12,079 combined software ratings.

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 Private Data HubSpot CRM collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics