fix problems on Liebherr SmartDevice [iphone]

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—— Run into issues on Liebherr SmartDevice? Get help pending when official support gets back to you!

Liebherr SmartDevice
Info:
company: Liebherr Hausgeräte GmbH
: http://apps-support.liebherr.com
Chat with our AI-based Liebherr SmartDevice Support
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UI issue

Identical apps create confusion

Fix: To avoid confusion, clearly label the apps on your device. You can rename the app shortcuts on your home screen to include the version or pu... ⇲
 
Bugs issue

Liebherr SmartDevice fails to read device serial numbers

Fix: Ensure that you are entering the serial number correctly. Double-check for any typos or incorrect characters. If the app continues to fail,... ⇲

Error when adding wine cellar

Fix: Ensure that you are following the correct steps to add the wine cellar. Double-check the instructions in the app or user manual for any spec... ⇲
 
Settings issue

Limited control features in the app

Fix: Review the app's user manual or help section to ensure you are utilizing all available features. Sometimes, features may be hidden in submen... ⇲

Freezer temperature cannot be adjusted

Fix: Check if the app has a specific section for freezer settings. Sometimes, temperature controls may be located in a different menu than expect... ⇲

Cannot change temperature settings

Fix: Ensure that the appliance is connected properly to the app and that you have the necessary permissions enabled. Check the app settings to co... ⇲

Alarm reset not available in the app

Fix: Check the app settings to see if there is a specific section for alarm management. Sometimes, alarm settings may be located in a different m... ⇲
 
Network issue

Requires Wi-Fi and personal address

Fix: If you are concerned about privacy, consider setting up a separate Wi-Fi network for your smart devices. This can help maintain your persona... ⇲
 
Login issue

Login info lost after updates

Fix: After an update, ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' fea... ⇲
 
Updates issue

Liebherr SmartDevice migration results in less functionality

Fix: Familiarize yourself with the new app layout and features. Sometimes, functionalities are moved or renamed, so exploring the app can reveal... ⇲

Old app forces migration to new app

Fix: If you are prompted to migrate, follow the on-screen instructions carefully. Ensure that you back up any important data before proceeding wi... ⇲
 
Support issue

404 error when contacting support

Fix: Double-check the URL you are using to contact support. Ensure there are no typos or errors in the web address. If you are using a link from... ⇲
 
Features issue

No diagnostic features

Fix: Explore the app thoroughly to ensure you are not missing any diagnostic tools. Sometimes, these features may be hidden in advanced settings... ⇲

Ice maker control missing

Fix: Check the app's settings to see if the ice maker control is located in a different section. Sometimes, features may be categorized under dif... ⇲
 
Compatibility issue

Lack of Chinese language support

Fix: Check the app settings to see if there is an option to change the language. Sometimes, language options may be hidden in the settings menu.... ⇲
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 what users are saying
Bad experience
75.7%

Good experience
16.2%

Neutral
8.1%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Liebherr SmartDevice collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics