fix problems on Oregon Lottery [iphone]

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—— Run into issues on Oregon Lottery? Get help pending when official support gets back to you!

Oregon Lottery
Info:
company: Oregon State Lottery
: https://oregonlottery.org/about/explore-the-lottery/contact-us
Chat with our AI-based Oregon Lottery Support
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Bugs issue

Ticket scanner malfunctions

Fix: Ensure that your camera lens is clean and unobstructed. Dirt or smudges can affect scanning performance. Try cleaning the lens with a soft,... ⇲

Inconsistent scanning performance

Fix: Make sure you are scanning in good lighting conditions. Poor lighting can affect the scanner's ability to read the ticket. Try scanning in a... ⇲

Difficulty with second chance entries

Fix: Double-check that you are following the correct procedure for entering second chance tickets. Ensure that you are using the correct app sect... ⇲

Errors when checking ticket status

Fix: Make sure you have a stable internet connection when checking ticket status. A weak connection can lead to errors. Try switching between Wi-... ⇲
 
Compatibility issue

Problems with barcode recognition on certain devices

Fix: Ensure that your device's camera is functioning properly. Test the camera with other apps to confirm it is working. If not, consider updatin... ⇲
 
Network issue

Location services issues

Fix: Check your device's location settings by going to Settings > Privacy > Location Services. Ensure that Location Services are enabled for the... ⇲
 
UI issue

Limited visibility of winning tickets

Fix: Check the app settings to ensure notifications for winning tickets are enabled. Go to Settings > Notifications and ensure the Oregon Lottery... ⇲

Frustrating user interface changes

Fix: Familiarize yourself with the new layout by exploring the app. Take time to navigate through the different sections to understand where feat... ⇲
 
Support issue

Lack of customer support options

Fix: Look for a help or FAQ section within the app that may provide answers to common questions or issues you are facing. OR Check the Oregon... ⇲
 
Payments issue

Inability to purchase tickets online

Fix: Ensure that you are in a state where online ticket purchases are allowed. Check the app's terms and conditions for eligibility requirements.... ⇲
 
Crashes issue

Oregon Lottery crashes or freezes

Fix: Try closing the app completely and reopening it. If the app continues to crash, restart your device to clear any temporary issues. OR Che... ⇲
 
Notifications issue

Inaccurate win notifications

Fix: Verify your ticket numbers and compare them with the winning numbers posted in the app or on the Oregon Lottery website to ensure accuracy.... ⇲
 
Search issue

Difficulty locating ticket retailers

Fix: Use the app's built-in retailer locator feature, if available, to find nearby ticket retailers based on your current location. OR If the... ⇲
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 what users are saying
Good experience
91.8%

Neutral
4.3%

Bad experience
4.0%

~ from our NLP analysis of 25,834 combined software ratings.

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 Private Data Oregon Lottery collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics