—— Run into issues on Missouri Lottery Official App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for the Missouri Lottery Official App, and check for update... ⇲
Fix: 1. Ensure that your camera lens is clean and unobstructed. Wipe it gently with a soft cloth. 2. Check for adequate lighting when scanning. A... ⇲
Fix: 1. Close any other apps running in the background to free up system resources. Double-tap the Home button (or swipe up from the bottom on ne... ⇲
Fix: 1. Go to the app's login screen and select 'Forgot Password?' Follow the prompts to reset your password. 2. Check your email (including spam... ⇲
Fix: 1. Check your spam or junk email folder for the password recovery email. 2. Ensure that the email address associated with your account is co... ⇲
Fix: 1. Check if there is an option in the app settings to enable automatic scanning for prize points. 2. Ensure that you are using the latest ve... ⇲
Fix: 1. Keep a record of losing tickets manually until the app includes this feature. 2. Check the app for any updates that may add this function... ⇲
Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear temporary files and refresh the system.... ⇲
Fix: 1. Ensure that you are using the latest version of the app. 2. Check if the scratcher ticket is not damaged or obscured. 3. Try scanning in... ⇲
Fix: 1. Review the app's points allocation rules in the settings or help section to understand how points are awarded. 2. Keep a log of your poin... ⇲
Fix: 1. Ensure that the barcode is well-lit and in focus when scanning. 2. Hold the camera steady and at the correct distance from the barcode.... ⇲
Fix: 1. Ensure that the barcode is not damaged or obscured. 2. Try scanning in different lighting conditions and ensure the camera lens is clean.... ⇲
Fix: 1. Disable and re-enable biometric authentication in the app settings. 2. Restart your iPhone to refresh the system. OR 3. If the issue c... ⇲
Fix: 1. Identify specific issues you are facing and try the suggested solutions for those problems. 2. Keep the app updated to the latest version... ⇲
Fix: 1. Familiarize yourself with the app's shortcuts or quick access features to reduce the number of keystrokes. 2. Check the app settings for... ⇲
Fix: 1. Restart the app and check if the store interface loads correctly. 2. Ensure you have a stable internet connection. OR 3. If the issue... ⇲
Fix: 1. Review the registration requirements and see if any fields are optional. 2. If you are uncomfortable providing certain information, consi... ⇲
Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through different channels, such as social m... ⇲
Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Missouri Lottery App > Offload App. Reinstall the app from the App... ⇲
Fix: 1. Regularly check the app for updates or announcements regarding changes to the points system. 2. Keep a log of your points and any changes... ⇲