fix problems on Live365 Radio [iphone]

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—— Run into issues on Live365 Radio? Get help pending when official support gets back to you!

Live365 Radio - Music & Talk
Info:
company: Live365 Broadcaster, LLC
: https://help.live365.com
: live365.com
Chat with our AI-based Live365 Radio Support
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Audio issue

Songs repeat too quickly on many stations

Fix: 1. Check if the station has a set playlist that may be causing the repetition. You can try switching to a different station to see if the is... ⇲

Live365 Radio stops playing when switching apps

Fix: 1. Check if the app has background audio permissions. Go to Settings > Live365 and ensure that background app refresh is enabled. 2. Make s... ⇲

Does not play automatically when selecting a new station

Fix: 1. Check the app settings for any options related to autoplay or automatic playback. Ensure these settings are enabled. 2. Restart the app... ⇲

Stops playing after six hours

Fix: 1. Check if there is a setting in the app related to session time limits or auto-stop features. Adjust these settings if available. 2. Rest... ⇲

No in-app ability to AirPlay

Fix: 1. Ensure that your iPhone is connected to the same Wi-Fi network as your AirPlay device. 2. Check if AirPlay is enabled on your device by... ⇲
 
UI issue

Cover art does not update after song changes

Fix: 1. Ensure that the app has permission to access your device's storage and media. Go to Settings > Privacy > Photos and ensure Live365 is all... ⇲

Kicks back to main page when browsing genres

Fix: 1. Try to navigate slowly and avoid rapid scrolling through genres, as this may cause the app to crash. 2. Restart the app and try again to... ⇲

Incorrectly displays currently playing song

Fix: 1. Restart the app to refresh the song information. 2. Check for updates to the app in the App Store, as this may be a bug that has been fi... ⇲
 
Search issue

Favorites are hard to find

Fix: 1. Familiarize yourself with the app's layout. Look for a 'Favorites' or 'My Stations' tab, which is often located in the main menu or setti... ⇲

Search function is lackluster

Fix: 1. Try using specific keywords or phrases when searching for stations or songs. 2. Check if there are any filters or categories you can app... ⇲
 
Bugs issue

Sleep timer does not count down

Fix: 1. Check if the sleep timer feature is enabled correctly. Go to the app settings and look for the sleep timer option. Set it to your desired... ⇲
 
Crashes issue

Live365 Radio crashes when browsing stations

Fix: 1. Clear the app's cache if the option is available in the settings. 2. Ensure your iPhone has enough storage space. Go to Settings > Gener... ⇲
 
Network issue

Hard time connecting to streams

Fix: 1. Check your internet connection and ensure it is stable. Switch between Wi-Fi and cellular data to see if one works better than the other.... ⇲
 
Customization issue

Lacks ability to rate tracks

Fix: 1. Familiarize yourself with the app's features. If there is no rating system, consider using a separate music app that allows for track rat... ⇲

Old stations cannot be deleted

Fix: 1. Check if there is an option to manage or edit your station list in the app settings. 2. If you cannot delete them, consider creating a n... ⇲
 
Ads issue

Commercials appearing unexpectedly on some stations

Fix: 1. Understand that some stations may have ads as part of their streaming service. Check the station's description for any mention of ads. 2... ⇲
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 what users are saying
Good experience
74.1%

Bad experience
15.8%

Neutral
10.1%

~ from our NLP analysis of 139 combined software ratings.

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 Private Data Live365 Radio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data