fix problems on Mixcloud [iphone]

—— Run into issues on Mixcloud? Get help pending when official support gets back to you!

Mixcloud - Music, Mixes & Live

Info:

company: Mixcloud

: https://help.mixcloud.com/

: www.mixcloud.com

Chat with our AI-based Mixcloud Support

🛠️ Common Mixcloud Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mixcloud arbitrarily counts a mix as played

Fix: Try logging out of your account and then logging back in. This can refresh the app's data and may correct the play count issue. To log out,... ⇲

Mixcloud insists user is offline despite strong signal

Fix: Toggle Airplane Mode on and off. Swipe down from the top right corner of your iPhone to access the Control Center, tap the Airplane Mode ico... ⇲

Bugs issue

Does not save place in a mix after pause

Fix: Check if the app has a 'Save Position' feature in the settings. If available, enable it to ensure your place is saved when you pause a mix.... ⇲

Navigation is frequently buggy

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the... ⇲

Track plays reset after interruptions

Fix: Check if there is a setting in the app for 'Resume Playback' or similar. If available, enable it to help maintain your place after interrupt... ⇲

Loading issue

Frequent errors loading mixes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if Mixcloud has... ⇲

Links do not auto-load in the app

Fix: Copy the link and paste it directly into the app's search bar if applicable. This can help you access the content manually. OR Check if t... ⇲

Endless loading screen for live streams

Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. A stable connection is crucial for l... ⇲

UI issue

Mismatched album covers

Fix: Try refreshing the app's data by logging out and back in. This can sometimes force the app to update its content. Go to settings, select you... ⇲

Choppy response when scrolling

Fix: Close other apps running in the background to improve performance. This can help free up memory and processing power for Mixcloud. OR Res... ⇲

No controls for resuming programs

Fix: Check the app's settings for any playback options that may allow you to enable resume functionality. If not available, consider using a note... ⇲

Sensitive touch controls change mixes unintentionally

Fix: Adjust your grip on the device to avoid accidental touches. Consider using a case that provides a better grip. OR Check if there are any... ⇲

Payments issue

Difficult subscription cancellation process

Fix: Go to your account settings within the app, look for the subscription section, and follow the prompts to cancel your subscription. Make sure... ⇲

Loss of uploaded mixes due to payment issues

Fix: Ensure that your payment information is up to date in your account settings. Go to the payment section and verify your details. OR Keep a... ⇲

Search issue

Search function fails to find creators

Fix: Try using different keywords or variations of the creator's name. Sometimes, the search algorithm may not recognize certain spellings or for... ⇲

No option to follow artists in search

Fix: Look for the option to follow artists directly on their profile page after you find them through search. This may be the only way to follow... ⇲

Search requires exact names

Fix: Try using partial names or keywords related to the creator or mix. This can sometimes yield better results than exact matches. OR Utilize... ⇲

Difficulties finding favorite artists

Fix: Use the search function with the artist's name or browse through categories to locate them. Bookmark their profiles for easier access in the... ⇲

Slow issue

Slow app loading times

Fix: Close other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) a... ⇲

Audio issue

Mix cuts in and out during playback

Fix: Check your internet connection. If you're on Wi-Fi, try moving closer to the router or switching to cellular data to see if the issue improv... ⇲

Notifications issue

Badges or alerts are hard to clear

Fix: Try tapping on the badge or alert to see if it clears automatically. Sometimes, interacting with the notification can resolve the issue. O... ⇲

Mixcloud fails to log in after reinstallation

Fix: Ensure you are entering the correct login credentials. Double-check for typos in your email and password. OR Reset your password if you a... ⇲

Support issue

No clear instructions for using features

Fix: Explore the app's help or FAQ section if available. This can provide guidance on using various features effectively. OR Look for online t... ⇲

Messages issue

Inability to reply to comments during live streams

Fix: Check if there are any settings in the app that allow you to enable commenting during live streams. If not, this may be a limitation of the... ⇲

Ads issue

Ads interrupt free uploads

Fix: Consider upgrading to a premium subscription if available, as this may remove ads and provide a smoother experience. OR If you prefer to... ⇲

Gameplay issue

Limited listens per mix

Fix: Keep track of your listens and try to space them out to avoid hitting the limit too quickly. Consider listening to different mixes to maximi... ⇲

Syncing issue

Unreliable access to favorites or history

Fix: Try logging out and back in to refresh your account data. This can sometimes resolve access issues. OR Consider keeping a manual list of... ⇲

Customization issue

No dark mode available

Fix: Check your device settings to see if enabling dark mode at the system level affects the app. Go to Settings > Display & Brightness and toggl... ⇲