fix problems on Instacart Shopper [iphone]

—— Run into issues on Instacart Shopper? Get help pending when official support gets back to you!

Instacart Shopper: Earn money

Info:

company: Maplebear Inc

: https://shoppers.instacart.com/help

: shoppers.instacart.com

Chat with our AI-based Instacart Shopper Support

🛠️ Common Instacart Shopper Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Instacart Shopper glitches and freezes

Fix: 1. Restart the App: Close the Instacart Shopper app completely and then reopen it. This can clear temporary glitches. 2. Update the App: Go... ⇲

Inconsistent batch availability

Fix: 1. Check Your Location: Ensure you are in a high-demand area. Move to a different location if possible to see if batch availability improves... ⇲

Bugs issue

Unfair rating system

Fix: 1. Review Your Performance: Regularly check your ratings and feedback to identify areas for improvement. 2. Communicate with Customers: Alw... ⇲

Difficulty in accessing batches

Fix: 1. Update Your App: Ensure you have the latest version of the app installed to avoid access issues. 2. Clear App Cache: Go to Settings > Ge... ⇲

Issues with incident reports

Fix: 1. Document Everything: Keep detailed notes of any incidents, including dates, times, and descriptions, to provide accurate information when... ⇲

Negative impact of customer claims on ratings

Fix: 1. Document Deliveries: Keep detailed records of your deliveries to provide evidence in case of disputes. 2. Communicate Clearly: Maintain... ⇲

Support issue

Lack of customer support

Fix: 1. Use In-App Support: Navigate to the help section in the app to find FAQs and troubleshooting tips. 2. Check Online Resources: Visit the... ⇲

Poor communication with customers

Fix: 1. Use Clear Language: When messaging customers, use clear and concise language to avoid misunderstandings. 2. Set Expectations: Clearly co... ⇲

Difficulty in contacting support

Fix: 1. Use In-App Support: Navigate to the help section in the app for FAQs and troubleshooting tips. 2. Check Online Resources: Visit the Inst... ⇲

Payments issue

Low pay for high mileage

Fix: 1. Optimize Your Routes: Use navigation apps to find the most efficient routes to minimize mileage and time. 2. Choose Batches Wisely: Sele... ⇲

Unclear bonus structure

Fix: 1. Review App Updates: Regularly check the app for any updates or changes to the bonus structure. 2. Track Your Deliveries: Keep a record o... ⇲

Inconsistent pay for deliveries

Fix: 1. Track Your Deliveries: Keep a detailed log of your deliveries and payments to identify patterns in pay rates. 2. Choose Batches Wisely:... ⇲

Lack of holiday incentives

Fix: 1. Plan Ahead: Schedule your work around holidays to maximize your earnings during peak shopping times. 2. Engage with Customers: Provide e... ⇲

UI issue

Confusing address information

Fix: 1. Verify Addresses: Before heading out, double-check the address in the app against Google Maps or another navigation tool to ensure accura... ⇲

Messages issue

Mandatory messaging for item swaps

Fix: 1. Prepare Standard Messages: Create a few template messages for common item swaps to save time when communicating with customers. 2. Be Pr... ⇲

Updates issue

Delayed updates for order changes

Fix: 1. Refresh the App: Regularly refresh the app to check for any updates on order changes. 2. Check Notifications: Ensure that notifications... ⇲

Frequent app updates causing confusion

Fix: 1. Enable Automatic Updates: Go to Settings > App Store and enable automatic updates to ensure you always have the latest version. 2. Read... ⇲

Customization issue

Inability to filter delivery areas

Fix: 1. Use Map Features: Utilize the map feature in the app to identify delivery areas visually. 2. Plan Your Routes: Before accepting batches,... ⇲

Battery issue

High battery consumption

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and enable Low Power Mode to extend battery life while using the app. 2. Close Backgroun... ⇲

Privacy issue

Limited visibility of customer feedback

Fix: 1. Request Feedback: After completing a delivery, encourage customers to leave feedback to increase visibility. 2. Monitor Ratings: Regular... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Neutral

2.6%

Bad experience

2.0%

~ from our NLP analysis of 1,257,475 combined software ratings.

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Private Data Instacart Shopper collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data