fix problems on VOCOlinc [iphone]

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—— Run into issues on VOCOlinc? Get help pending when official support gets back to you!

VOCOlinc
Info:
company: Felion Technologies Company Limited
: https://www.vocolinc.com/pages/support
: www.vocolinc.com
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Customization issue

No timer option for gradual light dimming

Fix: As a workaround, you can manually set the light to dim gradually by creating multiple scenes with different brightness levels and activating... ⇲

Limited customization options for scenes

Fix: Explore the app's settings to see if there are any hidden customization options. Sometimes, features are not immediately visible and require... ⇲
 
Updates issue

Firmware update process is unreliable

Fix: Ensure that your device is connected to a stable Wi-Fi network before attempting a firmware update. Unstable connections can interrupt the p... ⇲
 
Network issue

Connectivity issues with smart devices

Fix: Make sure all devices are on the same Wi-Fi network. If they are on different networks, they may not connect properly. Check your router set... ⇲

Frequent disconnections from HomeKit and other services

Fix: Ensure that your HomeKit settings are correctly configured. Go to the Home app on your iPhone and check the settings for VOCOlinc devices.... ⇲

Inability to control devices remotely via Bluetooth when Wi-Fi is down

Fix: Ensure that your devices are set up to allow Bluetooth control. Check the app settings for any options related to Bluetooth connectivity.... ⇲
 
Support issue

Difficult to identify devices in troubleshooting

Fix: Label your devices clearly in the app settings. This can help you quickly identify which device is having issues during troubleshooting. O... ⇲

Limited support for firmware upgrades

Fix: Regularly check the app for firmware updates and install them as soon as they are available to ensure your devices are up to date. OR Kee... ⇲
 
Downloads issue

Lacks a scene library for downloading effects

Fix: Check online forums or community groups for user-created scenes that you can manually input into the app. OR Create your own scenes based... ⇲
 
UI issue

VOCOlinc interface is considered unattractive

Fix: Explore the app settings to see if there are any themes or display options that can enhance the visual appeal of the interface. OR Provid... ⇲

Difficult to remove diffuser tops

Fix: Try using a rubber grip or jar opener to provide better leverage when removing the diffuser tops without damaging them. OR Consult the us... ⇲
 
Settings issue

No basic color default settings

Fix: Manually set your preferred colors in the app and save them as presets for quick access in the future. OR Check for app updates that may... ⇲

Inability to set outlets to turn off after a set time

Fix: Use a workaround by creating a scene that turns off the outlet after a specific duration and activating it manually. OR Look for third-pa... ⇲
 
Notifications issue

No warning for denied access requests

Fix: Regularly check the app's permissions in your iPhone settings to ensure that access is granted where needed, preventing future denials. OR... ⇲
 
Hardware issue

Humidifier capacity is insufficient

Fix: Consider using the humidifier in smaller rooms or areas to maximize its effectiveness. OR Look for compatible external water tanks that c... ⇲
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 what users are saying
Good experience
69.1%

Bad experience
21.0%

Neutral
9.9%

~ from our NLP analysis of 2,139 combined software ratings.

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 Private Data VOCOlinc collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Diagnostics