—— Run into issues on Autopay. Vignettes, Motorway? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your location services are enabled for the Autopay app. Go to Settings > Privacy > Location Services, and make sure Autopay is s... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and check if 'Display Zoom' is set to 'Standard'. I... ⇲
Fix: Clear the app's cache to improve performance. Go to Settings > General > iPhone Storage, find Autopay, and select 'Offload App'. This will f... ⇲
Fix: Manually update your license plate information in the app. Open Autopay, go to your account settings, and look for the option to update your... ⇲
Fix: Review your trip history in the app to verify the charges. If you find discrepancies, take screenshots of the charges and your trip history... ⇲
Fix: Familiarize yourself with the toll booth layout and look for signs indicating automatic payment lanes. If the app does not direct you to the... ⇲
Fix: Check the payment methods accepted by the Autopay app. Go to the app's payment settings and ensure that your payment method is listed as acc... ⇲
Fix: Check your phone's message settings to ensure that SMS from unknown numbers is not blocked. Go to Settings > Messages and look for any filte... ⇲
Fix: Ensure that your account is in good standing and that your payment method is up to date. Log into the app, go to your account settings, and... ⇲
Fix: Follow a step-by-step guide for setting up the app. Make sure to have all necessary information ready, such as your vehicle details and paym... ⇲