fix problems on MoBiLET [iphone]

—— Run into issues on MoBiLET? Get help pending when official support gets back to you!

moBiLET

Info:

company: Mobile Traffic DATA Sp. z o.o.

: http://www.mobilet.pl

: www.mobilet.pl

Chat with our AI-based moBiLET Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during QR code scanning

Fix: 1. Restart the app: Close the moBiLET app completely by swiping it away from the app switcher. Reopen the app and try scanning the QR code a... »»

Fix: 1. Ensure correct email format: Double-check that you are entering your email address correctly, without any typos. 2. Reset password: If y... »»

Payments issue

Inability to pay with US credit cards

Fix: 1. Check card compatibility: Ensure that your US credit card is accepted by moBiLET. Some apps may have restrictions on certain card types o... »»

No payment options available

Fix: 1. Check app settings: Go to the payment settings within the moBiLET app to ensure that payment options are enabled. 2. Update the app: Mak... »»

Module for parking payment not active

Fix: 1. Check app settings: Go to the settings within the moBiLET app to ensure that the parking payment module is enabled. 2. Update the app: M... »»

Frequent app conflicts with payment processing

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to payment processing issues. 2.... »»

Crashes issue

App crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of moBiLET installed. Go to the App Store, search for moBiLET, and tap 'Update' if ava... »»

Password length issue causing login failure

Fix: 1. Check password requirements: Ensure your password meets the app's requirements for length and complexity. If it’s too short, try creating... »»

Updates issue

New version does not recognize old user accounts

Fix: 1. Ensure you are using the correct login credentials: Double-check your email or phone number and password. 2. Reset password: If you susp... »»

UI issue

Inaccessible features due to UI overlap

Fix: 1. Restart the app: Close the moBiLET app completely and reopen it to see if the UI issue resolves itself. 2. Update the app: Ensure you ha... »»