fix problems on CareCam. [iphone]

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—— Run into issues on CareCam.? Get help pending when official support gets back to you!

CareCam.
Info:
company: HuiYun
: http://api.smartcloudcon.com/qianxin/
Chat with our AI-based CareCam. Support
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Network issue

Connection issues with Blue Iris

Fix: Ensure that both CareCam and Blue Iris are updated to their latest versions. Check for updates in the App Store for CareCam and on the Blue... ⇲

Camera cannot detect WiFi

Fix: Make sure that your Wi-Fi network is functioning properly. Restart your router and ensure that the Wi-Fi signal is strong where the camera i... ⇲
 
Downloads issue

Subscription required for SD card downloads

Fix: To download footage from the SD card, you will need to subscribe to the service. Review the subscription options in the app under 'Settings'... ⇲

Inability to download after subscription

Fix: If you are unable to download footage despite having a subscription, first ensure that your subscription is active. Check under 'Settings' >... ⇲
 
UI issue

Poor setup instructions

Fix: For better guidance, look for online tutorials or user guides specific to CareCam. You can find video tutorials on platforms like YouTube th... ⇲
 
Account issue

CareCam. fails to create new accounts

Fix: If the app fails to create a new account, ensure that you have a stable internet connection. Try switching from Wi-Fi to mobile data or vice... ⇲
 
Security issue

Background ports open to external servers

Fix: To enhance security, check your router settings to see if you can block any unnecessary ports. Access your router's admin panel through a we... ⇲
 
Payments issue

Cloud service not accessible after payment

Fix: If you have paid for the cloud service but cannot access it, first check your subscription status in the app under 'Settings' > 'Subscriptio... ⇲
 
Registration issue

CareCam. takes too long to sign up

Fix: If the sign-up process is slow, ensure that you have a stable internet connection. Try switching networks or resetting your router to improv... ⇲

Verification code not received

Fix: If you do not receive the verification code, check your spam or junk email folder to ensure it hasn't been filtered. If you still can't find... ⇲
 
Camera issue

Inadequate night vision duration

Fix: If the night vision feature is not lasting long enough, check the camera settings to see if there are options to adjust the duration of nigh... ⇲
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 what users are saying
Bad experience
48.3%

Good experience
41.4%

Neutral
10.3%

~ from our NLP analysis of 29 combined software ratings.

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QR code reader & qr scanner *

 Private Data CareCam. collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Plan for 1 Month: $5.99 Cloud Storage, Animated Image Notification...
  2. Standard Plan for 3 Months: $7.99 Cloud Storage, Animated Image Notification...
  3. sale 24H 7D for 1M: $2.99 Full-day video cloud storage, animation push.
  4. Basic Plan for Half-Year: $8.99 Cloud Storage, Animated Image Notification...
  5. Standard Plan for Half-Year: $13.99 Cloud Storage, Animated Image Notification...
  6. Standard Plan for 1 Month: $2.99 Cloud Storage, Animated Image Notification...
  7. sale 24H 7D for 6M: $14.99 Full-day video cloud storage, animation push.
  8. 3D 7x24 Cloud Recording (1M): $2.99 Full-day video cloud storage, animation push
  9. Basic Plan for 3 Months: $4.99 Cloud Storage, Animated Image Notification...
  10. Standard Plan for 1 Year: $29.99 Cloud Storage, Animated Image Notification...