fix problems on Bicis Barcelona [iphone]

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—— Run into issues on Bicis Barcelona? Get help pending when official support gets back to you!

Bicis Barcelona
Info:
company: Sergi Palomares Redon
: https://altairapps.com/contact
: altairapps.com
Chat with our AI-based Bicis Barcelona Support
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Security issue

Not an official app

Fix: Research the official bike-sharing program in Barcelona to find their recommended app. Use only apps that are endorsed by the official servi... ⇲

Steals credit card information

Fix: Immediately remove your credit card information from the app if possible. Check the app settings for payment options and delete any stored p... ⇲

Not affiliated with official bike program

Fix: Research the official bike-sharing program to find their recommended app. Use only apps that are endorsed by the official service to ensure... ⇲
 
Network issue

Does not connect to location or bikes

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure the app is... ⇲

Unable to unlock bikes

Fix: Check if your account is properly set up and that you have sufficient funds or credits to unlock a bike. If not, add funds or credits as nee... ⇲
 
Camera issue

QR codes do not scan

Fix: Ensure that your camera lens is clean and that you are holding your phone steady while scanning the QR code. Try adjusting the distance betw... ⇲
 
Account issue

Difficult to establish an account

Fix: Ensure you are using a valid email address and that you meet any age or location requirements specified by the app. Double-check for any typ... ⇲
 
UI issue

Shows bike locations only

Fix: If the app is limited in functionality, consider using a different app that provides more comprehensive features, such as bike availability,... ⇲

Confusing interface

Fix: Take some time to explore the app's features and settings. Look for a help or tutorial section within the app that may provide guidance on h... ⇲

Awful user experience

Fix: Provide feedback within the app if there is an option to do so, detailing your experience and suggesting improvements. This can help the dev... ⇲
 
Ads issue

Click bait for bike share program

Fix: Be cautious of any misleading advertisements or promotions within the app. If you find them deceptive, avoid engaging with those features an... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
89.7%

Good experience
6.9%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Bicis Barcelona collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Remove advertisements: $6.99 Remove advertisements from app.