fix problems on ING Deutschland [iphone]

—— Run into issues on ING Deutschland? Get help pending when official support gets back to you!

ING Deutschland

Info:

company: ING-DiBa AG

: https://www.ing.de/hilfe/banking-to-go/kundenservice/

: www.ing.de

Chat with our AI-based ING Deutschland Support

🛠️ Common ING Deutschland Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor customer support response time

Fix: Utilize the in-app help feature or FAQ section to find answers to common questions. This can often resolve issues without needing to wait fo... ⇲

Insecure PIN entry method

Fix: Consider using a password manager that can securely store your PIN and autofill it when needed, reducing the risk of exposure during entry.... ⇲

Compatibility issue

Annoying back and forth between app and computer

Fix: Try to complete as many tasks as possible within the app to minimize the need to switch to a computer. Familiarize yourself with the app's f... ⇲

Limited language support for non-German speakers

Fix: Use a translation app or service to help navigate the app if you are not fluent in German. This can assist in understanding the app's featur... ⇲

Difficulties with mobile app functionality on certain devices

Fix: Ensure that your device's operating system is up to date, as compatibility issues can arise with older versions. OR Check the app's compa... ⇲

Security issue

Awful approval system requiring multiple Face ID confirmations

Fix: Check the app settings to see if there is an option to reduce the frequency of Face ID confirmations or to adjust security settings to make... ⇲

Mobile PIN entry required for parallel app and browser use

Fix: Consider using the app exclusively for banking tasks to avoid the need for simultaneous use with a browser, which may help streamline your e... ⇲

Overall cumbersome and insecure banking experience

Fix: Review the app's security settings and enable all available security features, such as two-factor authentication, to enhance your banking ex... ⇲

UI issue

Latest UI changes make app barely usable

Fix: Explore the app settings to see if there are options to revert to a previous layout or to customize the interface to your liking. OR Prov... ⇲

Registration issue

Registration issues with input fields

Fix: Ensure that you are entering information in the correct format as specified in the app. Double-check for any required fields that may have b... ⇲

Updates issue

Link for data update does not work

Fix: Check your internet connection to ensure it is stable. If the link still does not work, try accessing it from a different device or browser.... ⇲

ING Deutschland sometimes fails to display updates without restart

Fix: Try refreshing the app by pulling down on the screen to see if updates appear without needing to restart the app. OR If the issue persist... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Bad experience

3.8%

Neutral

2.1%

~ from our NLP analysis of 1,301 combined software ratings.

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Private Data ING Deutschland collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics