fix problems on SecureGo Plus [iphone]

—— Run into issues on SecureGo Plus? Get help pending when official support gets back to you!

SecureGo plus

Info:

company: Atruvia AG

: https://www.securegoplus.de/startseite.html

Chat with our AI-based SecureGo plus Support

🛠️ Common SecureGo plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SecureGo plus freezes while watching stream

Fix: 1. Close the app completely: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your internet speed using a speed tes... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of SecureGo Plus. Go to the App Store, tap on your profile icon, and check for up... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content for offline use: If SecureGo Plus allows for downloading content, look for a download option within the app while connec... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if SecureGo Plus has a help or FAQ section within the app that can provide answers to common issues. 2. Searc... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SecureGo Plus and ensure that notifications are enabled. Adjust the setting... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may not have noticed. 2. Provide... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for SecureGo Plus to reduce battery usage.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for SecureGo Plus. If your device is outdated, consider upgr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.7%

Bad experience

6.5%

Neutral

1.8%

~ from our NLP analysis of 169 combined software ratings.

Switch to these Alternatives:

PSD Banking

GLS mBank Classic

BBBank SecureGo+

BBBank-Banking

SpardaSecureGo+

MLP Banking

Financial Home

SpardaBanking App

ElsterSecure

DKB

Private Data SecureGo plus collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics