fix problems on B1G+ [iphone]

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—— Run into issues on B1G+? Get help pending when official support gets back to you!

B1G+: Watch College Sports
Info:
company: Big Ten Network
: http://support.bigtenplus.com
: www.bigtenplus.com
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Login issue

Constantly requires login

Fix: 1. Check App Settings: Open the B1G+ app, go to settings, and look for an option to stay logged in. Ensure that this option is enabled. 2. U... ⇲

B1G+ does not retain login credentials

Fix: 1. Enable Remember Me: When logging in, ensure that the 'Remember Me' or 'Stay Logged In' option is checked. 2. Check iPhone Settings: Go to... ⇲
 
Payments issue

Subscription recognition issues

Fix: 1. Verify Subscription Status: Go to the App Store, tap on your profile picture, and check your subscriptions to ensure that your B1G+ subsc... ⇲
 
Video issue

Content not available for replays

Fix: 1. Check Content Availability: Not all content is available for replay. Check the appā€™s FAQ or help section to understand which events are a... ⇲

Poor video quality

Fix: 1. Adjust Streaming Quality: Go to the app settings and look for video quality options. Set it to a lower quality if your internet connectio... ⇲

Inability to watch from the beginning

Fix: 1. Use the Live Feature: If the event is live, check if thereā€™s a ā€˜Watch from Startā€™ option available on the player interface. 2. Check for... ⇲
 
Loading issue

Buffering and lagging during streams

Fix: 1. Check Internet Speed: Use a speed test app to check your internet speed. If itā€™s below the recommended speed for streaming, consider swit... ⇲
 
UI issue

User interface is poorly designed

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout better. Look for tutorials or guides onl... ⇲
 
Search issue

Search functionality is ineffective

Fix: 1. Use Specific Keywords: When searching, use specific terms related to the content you are looking for, such as the exact name of the event... ⇲
 
Notifications issue

Push notifications are intrusive

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > B1G+ and customize the notification settings to reduce intrusiveness, such... ⇲

Annoying pop-up notifications

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > B1G+ and customize the settings to limit pop-up notifications. 2. Mute Not... ⇲
 
Bugs issue

Frequent error messages

Fix: 1. Restart the App: Close the app completely and reopen it to see if the error persists. 2. Clear Cache: Go to Settings > General > iPhone S... ⇲
 
Compatibility issue

Limited streaming options for certain sports

Fix: 1. Check Availability: Look for a list of available sports in the appā€™s help section to understand what is currently offered. 2. Explore Alt... ⇲

Inconsistent performance across devices

Fix: 1. Update All Devices: Ensure that the app is updated on all devices you are using. Check for iOS updates as well. 2. Clear Cache on All Dev... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
78.9%

Good experience
15.7%

Neutral
5.4%

~ from our NLP analysis of 185 combined software ratings.

 Switch to these Alternatives:
Official Nebraska Huskers
Varsity Network
WNBA: Live Games & Scores
Iowa Hawkeyes
Michigan Athletics
Penn State Nittany Lions
Ohio State Buckeyes
FloSports: Watch Live Sports
Wisconsin Badgers
IU Hoosiers

 Private Data B1G+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data

  Cost of Subscriptions
  1. Monthly Pass: $12.99 Monthly Pass
  2. BTN Plus Monthly (Nebraska): $9.99 BTN Plus Monthly (Nebraska)
  3. BTN Plus Monthly (Iowa): $9.99 BTN Plus Monthly (Iowa)
  4. BTN Plus Monthly (Indiana): $9.99 BTN Plus Monthly (Indiana)
  5. BTN Plus Monthly (Wisconsin): $9.99 BTN Plus Monthly (Wisconsin)
  6. BTN Plus Monthly (Penn State): $9.99 BTN Plus Monthly (Penn State)
  7. BTN Plus Monthly (Michigan): $9.99 BTN Plus Monthly (Michigan)
  8. BTN Plus Monthly (Illinois): $9.99 BTN Plus Monthly (Illinois)
  9. BTN Plus Monthly (Minnesota): $9.99 BTN Plus Monthly (Minnesota)
  10. BTN Plus Monthly (Ohio State): $9.99 BTN Plus Monthly (Ohio State)