fix problems on ColorSnap [iphone]

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—— Run into issues on ColorSnap? Get help pending when official support gets back to you!

ColorSnap® Match
Info:
company: Variable Technologies LLC
: https://colorsnapmatch.variableinc.com
: colorsnap.com
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Crashes issue

ColorSnap crashes frequently

Fix: Make sure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if ColorSnap... ⇲
 
Customization issue

Limited color palette saving

Fix: To work around the limited color palette saving feature, consider taking screenshots of your favorite colors and saving them in your Photos... ⇲

Missed opportunities for customization

Fix: While the app may not offer extensive customization, you can create your own custom palettes using other design apps that allow for more fle... ⇲

Lacks ability to create custom color palettes

Fix: As a workaround, use a separate app that allows for custom palette creation. You can then reference these palettes when using ColorSnap® Mat... ⇲
 
UI issue

Difficult to navigate color categories

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Take notes on where specific categories are located... ⇲

ColorSnap is confusing to use

Fix: Take advantage of any tutorials or help sections within the app. These resources can provide guidance on how to use the app effectively. O... ⇲

Not user-friendly for color selection

Fix: If you find the color selection process cumbersome, try using the app in conjunction with physical paint samples from Sherwin-Williams to ma... ⇲

Inaccurate color representation in previews

Fix: Ensure that your device's screen is calibrated correctly. Go to Settings > Display & Brightness and adjust the settings to see if this impro... ⇲
 
Network issue

WiFi connection issues

Fix: Check your WiFi connection by going to Settings > WiFi and ensuring you are connected to a stable network. If the connection is weak, try mo... ⇲
 
Features issue

Cannot order paint directly from app

Fix: As a workaround, take note of the color codes or names from the app and visit the Sherwin-Williams website or a local store to place your or... ⇲

Only matches predefined SW colors

Fix: If you need colors outside of the predefined Sherwin-Williams palette, consider using a color wheel app that allows for broader color matchi... ⇲
 
Registration issue

Registration issues

Fix: If you are having trouble registering, ensure that you are entering all required information correctly. Check for typos in your email addres... ⇲
 
Pricing issue

High cost for limited functionality

Fix: If the cost is a concern, consider exploring free or lower-cost alternatives that offer similar features. Research and read reviews to find... ⇲
 
Updates issue

ColorSnap updates have reduced usability

Fix: If an update has negatively impacted usability, check the app's settings to see if you can revert to a previous version or adjust settings t... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
3.3%

Neutral
2.9%

~ from our NLP analysis of 5,623 combined software ratings.

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    • Diagnostics