fix problems on MyPill [iphone]

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—— Run into issues on MyPill? Get help pending when official support gets back to you!

myPill® Birth Control Reminder
Info:
company: Bouqt.com Ltd
: https://mypill.app/support
: mypill.app
Chat with our AI-based myPill Support
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Bugs issue

Data erases after two weeks

Fix: Ensure that you are saving your data correctly. After logging symptoms or pill intake, look for a 'Save' button and confirm that your entrie... ⇲

Inability to track doubled pills accurately

Fix: Use the symptom logging feature to note when you take a doubled pill. This can help you keep track of your intake manually. OR Consider u... ⇲
 
Ads issue

Limited features without premium subscription

Fix: Explore the free features thoroughly. Sometimes, users overlook available functionalities. Check the app's help section for a list of free f... ⇲
 
Notifications issue

Inconsistent reminder notifications

Fix: Check your notification settings for the app. Go to iPhone Settings > Notifications > myPill and ensure that notifications are enabled and s... ⇲

No notifications for inactive pill week

Fix: Check the app settings to see if there is an option to enable notifications for inactive weeks. This may be found under reminder settings or... ⇲

myPill does not send reminders after missed logs

Fix: Check the app's settings to ensure that reminders for missed logs are enabled. Look for options related to missed notifications in the remin... ⇲
 
Crashes issue

myPill crashes when adding symptoms

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as compat... ⇲
 
UI issue

Navigation issues in dark mode

Fix: Switch to light mode temporarily to see if navigation improves. Go to Settings > Display & Brightness and select 'Light' to change the appea... ⇲
 
Settings issue

Alarm settings do not function properly

Fix: Check the alarm settings within the app to ensure they are configured correctly. Make sure the time and frequency are set as intended. OR... ⇲

myPill resets pill pack settings

Fix: After setting up your pill pack, ensure you save the settings. Look for a 'Save' or 'Confirm' button after making changes to avoid losing th... ⇲
 
Customization issue

Lack of customization options for reminders

Fix: Explore the settings menu for any hidden customization options. Sometimes, features are not immediately visible and require deeper navigatio... ⇲
 
Support issue

Forum can have rude interactions

Fix: If you encounter rude interactions, consider using the app's reporting feature to flag inappropriate comments or users, if available. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Bad experience
2.5%

Neutral
2.2%

~ from our NLP analysis of 6,412 combined software ratings.

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 Private Data myPill collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. myPill Premium Membership: $1.99 Grants access to myPill's premium features.
  2. myPill Extended Customization: $4.99 Enables snooze reminders, more month packs, more themes, SMS/Email reminder, password protection, custom reminder message and reminder on placebo pills.
  3. myPill Premium Membership (Discount): $0.99 Grants access to myPill's premium features.
  4. myPill Extended Customization: $3.99 Enables snooze reminders, more month packs, more themes, SMS/Email reminder, password protection, custom reminder message and reminder on placebo pills.
  5. myPill Premium Membership: $9.99 Grants access to myPill's premium features.
  6. myPill Premium Lifetime Membership: $13.99 Grants permanent access to myPill's premium features.
  7. myPill Premium Lifetime Membership (Discount): $7.99 Grants permanent access to myPill's premium features.
  8. myPill Premium Membership (Discount): $4.99 Grants access to myPill's premium features.
  9. myPill Premium Membership: $17.99 Grants access to myPill's premium features.
  10. myPill Premium Membership: $8.99 Grants access to myPill's premium features.