—— Run into issues on Pingo International? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellu... ⇲
Fix: 1. Verify payment method: Check that your payment method is valid and has sufficient funds. Go to your iPhone settings, tap on your Apple ID... ⇲
Fix: 1. Adjust call volume: During a call, use the volume buttons on the side of your iPhone to increase the call volume. Make sure the volume is... ⇲
Fix: 1. Check for background apps: Close any unnecessary apps running in the background that may be using bandwidth or processing power. Double-t... ⇲
Fix: 1. Use headphones: Try using wired or Bluetooth headphones to see if the audio quality improves. Sometimes, the built-in speaker may not pro... ⇲
Fix: 1. Test your network connection: Make sure you have a strong signal. If you are in a low-signal area, try moving to a location with better r... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Pingo International, and select 'Offload App'. This will remove the app... ⇲
Fix: 1. Update the app: Regularly check for updates in the App Store, as developers often release patches to fix bugs. Tap on your profile icon a... ⇲
Fix: 1. Double-check your registration details: Ensure that all information entered during registration is correct, including email, password, an... ⇲