fix problems on GN Hearing Tuner [iphone]

—— Run into issues on GN Hearing Tuner? Get help pending when official support gets back to you!

GN Hearing Tuner

Info:

company: GN Hearing

: https://www.gnhearing.com/guides/app-support

Chat with our AI-based GN Hearing Tuner Support

🛠️ Common GN Hearing Tuner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GN Hearing Tuner loses connection frequently

Fix: 1. Ensure that your hearing aids are fully charged and within the recommended range of your iPhone. Bluetooth devices can lose connection if... ⇲

Difficult to pair with hearing aids

Fix: 1. Make sure your hearing aids are in pairing mode. Refer to the user manual for your specific hearing aids to find out how to activate pair... ⇲

Background issue

GN Hearing Tuner does not work in the background

Fix: 1. Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the G... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app by exploring all its features. Take time to navigate through the menus and settings to understand how t... ⇲

Confusing instructions

Fix: 1. Look for a help or FAQ section within the app that may provide clearer instructions on how to use the app effectively. 2. Search online... ⇲

GN Hearing Tuner is not user-friendly for older users

Fix: 1. Adjust the text size on your iPhone for better readability by going to Settings > Display & Brightness > Text Size. 2. Explore accessibi... ⇲

Screen issue

Dark screen makes it hard to see

Fix: 1. Adjust the brightness of your iPhone screen by going to Settings > Display & Brightness and increasing the brightness level. 2. Enable '... ⇲

Audio issue

Volume adjusts unexpectedly

Fix: 1. Check if there are any automatic volume adjustments enabled in the app settings. Disable any features that may automatically adjust volum... ⇲

Installation issue

Requires frequent app reinstallation

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲

Bugs issue

Random program changes without user input

Fix: 1. Check the app settings to see if there are any automatic updates or changes enabled. Disable any features that allow the app to change se... ⇲

Demo mode activates unexpectedly

Fix: 1. Check the app settings to see if there is an option to disable demo mode. If you find it, turn it off. 2. Ensure that you are using the... ⇲

Compatibility issue

Inconsistent performance with Bluetooth

Fix: 1. Ensure that your iPhone's Bluetooth is functioning properly by testing it with other Bluetooth devices. If other devices also have issues... ⇲

Poor compatibility with newer iOS versions

Fix: 1. Ensure that both your iPhone and the app are updated to the latest versions. Go to Settings > General > Software Update for iPhone update... ⇲

Freezing issue

GN Hearing Tuner freezes or stalls

Fix: 1. Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the scr... ⇲

Updates issue

Limited functionality compared to previous app

Fix: 1. Explore all the features of the new app thoroughly, as some functionalities may be located in different areas than in the previous versio... ⇲

Network issue

GN Hearing Tuner fails to connect after updates

Fix: 1. After an update, restart your iPhone and try reconnecting the hearing aids. This can often resolve connection issues. 2. Go to Settings... ⇲

Requires phone restart to reconnect

Fix: 1. Instead of restarting your phone, try toggling Bluetooth off and on again in Settings > Bluetooth. This can often re-establish the connec... ⇲

Hearing aids disconnect during phone calls

Fix: 1. Check if your hearing aids are set to automatically switch to phone mode during calls. If this feature is available, ensure it is enabled... ⇲

Notifications issue

Notifications for app disconnection are lacking

Fix: 1. Check the app settings to see if there are options to enable notifications for disconnections. If available, turn them on. 2. Ensure tha... ⇲

Settings issue

GN Hearing Tuner does not respond to changes made in settings

Fix: 1. After making changes in the app settings, ensure you save the changes before exiting the settings menu. Look for a 'Save' or 'Apply' butt... ⇲