fix problems on CosmosGO [iphone]

—— Run into issues on CosmosGO? Get help pending when official support gets back to you!

CosmosGO

Info:

company: Globus family of brands

: http://www.GlobusFamily.com

Chat with our AI-based CosmosGO Support

🛠️ Common CosmosGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CosmosGO requires email for initial setup

Fix: If you are concerned about privacy, consider creating a temporary email account using services like Gmail or Yahoo. Use this email to set up... ⇲

Incorrect trip information displayed

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to trip information. Go to the App Store, search fo... ⇲

UI issue

Difficult navigation for some users

Fix: Familiarize yourself with the app by exploring the tutorial or help section, if available. This can provide insights into how to navigate th... ⇲

Some features may be overwhelming for new users

Fix: Take time to explore the app's features gradually. Focus on one feature at a time to avoid feeling overwhelmed, and use the help section for... ⇲

Settings issue

Lack of tour guide contact information

Fix: Check the app's settings or profile section to see if there is an option to add or view contact information for your tour guide. Sometimes t... ⇲

Updates issue

Updates not clearly communicated

Fix: Regularly check the app's update section in the App Store for release notes that detail what changes have been made. This can help you stay... ⇲

Network issue

Limited functionality for offline use

Fix: Before going offline, ensure that you download all necessary trip information and maps while connected to Wi-Fi. Look for options within the... ⇲

Uploads issue

Inability to publish journal easily

Fix: Check if there is a specific format or template required for publishing journals within the app. Sometimes, following a set format can simpl... ⇲

Support issue

Delayed customer support response

Fix: Utilize the app's FAQ or help section to find answers to common issues, which can often resolve your problem without needing to wait for sup... ⇲

Customization issue

No option for paper itinerary

Fix: Create a PDF of your itinerary by taking screenshots of the relevant sections in the app and compiling them into a document using a PDF conv... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.7%

Neutral

1.0%

~ from our NLP analysis of 519 combined software ratings.

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Private Data CosmosGO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics