fix problems on Vivamax (VMX) [iphone]

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—— Run into issues on Vivamax (VMX)? Get help pending when official support gets back to you!

Vivamax (VMX)
Info:
company: Vivamax
: https://www.vivamax.net/help
: www.vivamax.net
Chat with our AI-based Vivamax (VMX) Support
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Syncing issue

Inconsistent access between devices

Fix: Ensure that you are logged into the same Vivamax account on all devices. Sometimes, access issues arise from being logged into different acc... ⇲
 
UI issue

Difficult navigation interface

Fix: Familiarize yourself with the app's layout by exploring the menus and options. Take note of where specific categories and features are locat... ⇲
 
Support issue

No customer service response

Fix: Try reaching out through different channels such as social media platforms where Vivamax may have a presence. Sometimes, companies respond f... ⇲
 
Payments issue

Double charging issues

Fix: Review your subscription details in the app or on the website to ensure you are not subscribed to multiple plans. If you find multiple subsc... ⇲

No refund options

Fix: Review the terms of service for Vivamax to understand their refund policy. If you believe you are eligible for a refund, document your case... ⇲

High subscription cost for limited content

Fix: Evaluate your viewing habits and consider whether the subscription is worth the cost based on the content you enjoy. If not, explore other s... ⇲
 
Content issue

Subscription does not include all movies

Fix: Check the subscription plan details on the Vivamax website to understand which movies are included and which require additional payment. Thi... ⇲

Missing adult content after changes

Fix: Stay updated with Vivamax announcements regarding content changes. They may provide information on what content has been removed or added.... ⇲

Region-locked content

Fix: Use a VPN to change your virtual location to a region where the content is available. This can help bypass region restrictions and access mo... ⇲
 
Account issue

Inability to cancel subscription easily

Fix: Log into your Vivamax account on the website or app, navigate to the account settings, and look for subscription management options. Follow... ⇲
 
Video issue

Poor video quality

Fix: Check your internet connection speed. A slow connection can affect video quality. Use a speed test app to ensure you have a stable and fast... ⇲
 
Compatibility issue

Vivamax (VMX) does not support casting

Fix: Check if your device supports screen mirroring or AirPlay. You can use these features to cast content from your iPhone to a compatible TV or... ⇲
 
Ads issue

Misleading advertising of available shows

Fix: Before subscribing, review the current content library on the Vivamax website to ensure it meets your expectations. This can help avoid disa... ⇲
 
Crashes issue

Frequent app crashes or freezes

Fix: Ensure that your device's operating system is up to date. Sometimes, app crashes can be resolved by updating your device to the latest softw... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
87.0%

Good experience
12.4%

Neutral
0.6%

~ from our NLP analysis of 330 combined software ratings.

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 Private Data Vivamax (VMX) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Vivamax Max2 Subscription: $9.99 Vivamax Max2 as 1-month International Plan
  2. Viva Max+One 2 - 1 Month: $11.99 Viva One+Max 1 month access, 2 users, no ads
  3. P499: DIGITAL Premieres: $9.99 DIGITAL Premieres with additional features
  4. Vivamax Max2 Subscription: $26.99 Vivamax Max2 as 3-months International Plan
  5. P299: ADVANCED VOD Screenings: $5.99 P299: ADVANCED VOD Screenings of New Titles
  6. P99: Classics Catalog: $1.99 P99: Classics Catalog
  7. Vivamax Max2 Subscription: $94.99 Vivamax Max2 as 1-year International Plan
  8. Vivamax Max2 Subscription: $49.99 Vivamax Max2 as 6-months International Plan
  9. Vivamax Max3 Subscription: $32.99 Vivamax Max3 as 3-months International Plan
  10. Rent Movie 199: $3.99 Rent this Vivamax title for 72 hours