Avaya Workplace incoming call notifications do not appear when app is not active [Iphone]

Incoming call notifications do not appear when app is not active

Reset

A. Ensure that notifications are enabled for the app. Go to 'Settings' > 'Notifications' > 'Avaya Workplace' and check that 'Allow Notifications' is enabled and that the alert style is set to 'Banners' or 'Alerts'.

B. Check your Do Not Disturb settings. Go to 'Settings' > 'Do Not Disturb' and ensure it is turned off, as this can prevent notifications from appearing.

Incoming call notifications do not appear when app is not active

Poor call quality and frequent disconnections

App requires constant screen on to receive calls

**Avaya Workplace is automatically added to every question asked

Incoming call notifications do not appear when app is not active

Show Full Solution

Incoming call notifications do not appear when app is not active

Poor call quality and frequent disconnections

App requires constant screen on to receive calls