fix problems on Luna Display [iphone]

—— Run into issues on Luna Display? Get help pending when official support gets back to you!

Luna Display

Info:

company: Astro HQ

: http://www.lunadisplay.com

: www.lunadisplay.com

Chat with our AI-based Luna Display Support

🛠️ Common Luna Display Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues when waking up main hub

Fix: Ensure that both the iPhone and the main hub (Mac or PC) are updated to the latest software version. Check for any available updates in the... ⇲

Requires Bluetooth mouse for easy reconnection

Fix: If you do not have a Bluetooth mouse, consider using a wired USB mouse with an adapter for your iPhone. This can help facilitate easier reco... ⇲

Slow issue

Laggy performance after extended use

Fix: Close any unnecessary applications running in the background on your main hub to free up system resources. This can help improve performance... ⇲

Lag when handling quick gestures in apps

Fix: Adjust the settings in the Luna Display app to optimize performance. Look for options related to gesture sensitivity or performance settings... ⇲

Network issue

Poor WiFi performance with low frame rate

Fix: Ensure that your Wi-Fi network is operating on a 5GHz band if available, as this can provide a faster connection compared to 2.4GHz. Check y... ⇲

Inconsistent connection stability

Fix: Regularly check your Wi-Fi signal strength and consider using a Wi-Fi extender if the signal is weak. A stronger signal can help maintain a... ⇲

Latency issues when using wirelessly

Fix: Reduce the number of devices connected to your Wi-Fi network to minimize bandwidth usage. Disconnect any devices that are not in use to impr... ⇲

Settings issue

Luna Display does not save last display setup

Fix: Manually save your display setup by taking a screenshot of your configuration settings. This way, you can quickly replicate the setup each t... ⇲

Compatibility issue

Limited functionality in Mac-to-Mac mode

Fix: Familiarize yourself with the specific features available in Mac-to-Mac mode by checking the app's documentation or help section. This can h... ⇲

Limited cellular support for remote access

Fix: Check your cellular data settings to ensure that the Luna Display app is allowed to use cellular data. Go to Settings > Cellular and enable... ⇲

Crashes issue

Luna Display closes or disconnects when switching apps

Fix: Ensure that your iPhone has sufficient memory available by closing unused apps running in the background. This can help prevent the Luna Dis... ⇲

Bugs issue

No pressure sensitivity with Apple Pencil

Fix: Check if the app you are using supports pressure sensitivity. Some applications may not be optimized for this feature, so using a compatible... ⇲

Requires frequent app relaunches for smooth operation

Fix: Regularly clear the app cache if the option is available in the app settings. This can help improve performance and reduce the need for rela... ⇲

Video issue

Movies display as black screens

Fix: Check the video playback settings in the app you are using to ensure that hardware acceleration is enabled. This can help with video renderi... ⇲

Support issue

No clear instructions for mouse and keyboard usage

Fix: Look for a user guide or FAQ section within the Luna Display app that may provide insights on mouse and keyboard shortcuts. This can help cl... ⇲

Customer support response issues

Fix: Utilize online forums or community support groups where other users may share solutions and tips. This can provide immediate assistance from... ⇲