fix problems on MobStar [iphone]

​

—— Run into issues on MobStar? Get help pending when official support gets back to you!

MobStar
Info:
company: MobStar Limited
: http://support.mobstar.com/
: www.mobstar.com
Chat with our AI-based MobStar Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

MobStar crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of MobStar. Go to the App Store, tap on your profile icon, and scroll down to see if M... ⇲
 
Loading issue

takes a long time to load clips

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

MobStar takes forever to load

Fix: 1. Restart your iPhone: A simple restart can often resolve loading issues by refreshing the system. OR 2. Check for background app refres... ⇲
 
Freezing issue

MobStar hangs

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on MobSt... ⇲

MobStar freezes while watching stream

Fix: 1. Lower the streaming quality: If the app allows you to adjust streaming quality, lower it to see if it reduces freezing during playback.... ⇲
 
Login issue

issues with logging in

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. Use the 'Forgot Password?' link on the login scre... ⇲
 
Slow issue

poor performance

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. O... ⇲
 
UI issue

inconsistent user experience

Fix: 1. Clear app data: Similar to clearing cache, uninstalling and reinstalling the app can help reset any inconsistencies in user experience.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
68.4%

Good experience
21.1%

Neutral
10.5%

~ from our NLP analysis of 19 combined software ratings.

 Switch to these Alternatives:
Bantoo Chat
Libon - Calls and Recharge
Hozana - Christian prayer
THE SORORITY
Ayoba
Now - Find Friends and Family
Karawan - Group Voice Chat
HeeSay: LGBTQ+ Community
Interracial Cupid: Match, Chat
Zenly Share Location - Penlo

 Private Data MobStar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers