fix problems on PlexVPN [iphone]

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—— Run into issues on PlexVPN? Get help pending when official support gets back to you!

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Info:
company: Shoplex Co., Ltd.
: https://www.plexvpn.pro/
Chat with our AI-based PlexVPN Support
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Support issue

Lack of customer support response

Fix: 1. Check the FAQ section: Visit the PlexVPN website or app and look for a Frequently Asked Questions (FAQ) section. Many common issues are a... ⇲

No updates or communication from support

Fix: 1. Check for app updates: Regularly check the App Store for updates to the PlexVPN app, as updates may include bug fixes and improvements.... ⇲
 
Network issue

Service not available in certain regions

Fix: 1. Use a different server: If you are in a region where the service is unavailable, try connecting to a server in a different country where... ⇲

Network errors for extended periods

Fix: 1. Restart the app: Close the PlexVPN app completely and reopen it. This can refresh the connection and resolve temporary network issues.... ⇲

Frequent disconnections

Fix: 1. Change the VPN server: Try connecting to a different server within the PlexVPN app. Some servers may be more stable than others. OR 2.... ⇲

Invalid app showing network error

Fix: 1. Clear app cache: If the app has a cache-clearing option in settings, use it to remove any corrupted data that may be causing the error.... ⇲

Service reliability issues

Fix: 1. Test different servers: If you experience reliability issues, try connecting to various servers to find one that offers a more stable con... ⇲

Inability to connect after purchase

Fix: 1. Restart the app and device: Close the app and restart your iPhone to refresh the system and app connections. OR 2. Check your internet... ⇲
 
Payments issue

Refund requests unanswered

Fix: 1. Review the refund policy: Check the PlexVPN website for their refund policy to ensure you are following the correct procedure for request... ⇲
 
Updates issue

PlexVPN not functioning after subscription

Fix: 1. Reinstall the app: Delete the PlexVPN app from your iPhone and reinstall it from the App Store. This can resolve issues related to corrup... ⇲

Poor performance after updates

Fix: 1. Revert to a previous version: If possible, uninstall the current version and reinstall an older version of the app if you have access to... ⇲
 
Account issue

Issues with account renewal

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Update your payment information in your Apple ID... ⇲
 
Security issue

Fraudulent service claims

Fix: 1. Verify features: Cross-check the features advertised on the PlexVPN website with what is available in the app to ensure you are getting w... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.1%

Bad experience
22.8%

Neutral
4.0%

~ from our NLP analysis of 1,020 combined software ratings.

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 Private Data PlexVPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 1 Device 1 Month: $8.49 1 month of automatic subscription package, support 1 device
  2. 1 Device 12 Months: $59.99 Unlimited access to premium severs
  3. 2 Devices 1 Month: $12.99 1 month of automatic subscription package, support 2 devices
  4. 1 Device 3 Months: $19.99 3 months of automatic subscription package, support 1 device
  5. 2 Devices 3 Months: $32.99 3 months of automatic subscription package, support 2 devices
  6. 10 Devices 12 Months: $499.99 12 months subscription, support 5 devices
  7. 3 Devices 1 Month: $18.99 3 Devices 1 Month
  8. 2 Devices 12 Months: $103.99 12 months of automatic subscription package, support 2 devices
  9. 10 Devices 1 Month: $61.99 10 Devices 1 Month
  10. 3 Devices 12 Months: $154.99 12 months of automatic subscription package, support 3 devices