fix problems on Red Roof [iphone]

—— Run into issues on Red Roof? Get help pending when official support gets back to you!

Red Roof

Info:

company: Red Roof, Inc

: http://www.redroof.com/contact_us/

: www.redroof.com

Chat with our AI-based Red Roof Support

🛠️ Common Red Roof Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Red Roof runs very slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > Red Roof app > Offload App. This will clear the cache withou... ⇲

Points processing takes too long

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

Account issue

Member profile not accessible

Fix: 1. Restart the app: Close the app completely and reopen it. This can resolve temporary glitches. OR 2. Check for app updates: Go to the A... ⇲

Payments issue

No cards saved for booking

Fix: 1. Manually enter your payment information: Go to the payment section during booking and enter your credit card details again. OR 2. Chec... ⇲

Cannot save credit card info

Fix: 1. Manually enter your credit card information during booking: If saving fails, try entering it directly during the reservation process. O... ⇲

Bookings issue

Unable to complete reservations

Fix: 1. Verify your internet connection: Ensure you have a strong and stable connection before attempting to complete a reservation. OR 2. Res... ⇲

Cannot manage stays

Fix: 1. Log out and log back in: This can refresh your session and may resolve management issues. OR 2. Check for app updates: Ensure you are... ⇲

Third-party bookings not visible in app

Fix: 1. Log out and log back in: This can refresh your bookings and may resolve visibility issues. OR 2. Check for app updates: Ensure you hav... ⇲

Inability to check-in/out via app

Fix: 1. Verify your internet connection: Ensure you have a strong and stable connection before attempting to check-in/out. OR 2. Log out and l... ⇲

UI issue

Check-in/out dates not displayed

Fix: 1. Check your device date and time settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. OR 2. Clea... ⇲

No preview of rooms

Fix: 1. Refresh the app: Close and reopen the app to see if the room previews load correctly afterward. OR 2. Check for app updates: Ensure yo... ⇲

Blank profile page

Fix: 1. Restart the app: Close and reopen the app to see if your profile loads correctly afterward. OR 2. Log out and log back in: This can re... ⇲

Syncing issue

Points not showing or tracking

Fix: 1. Log out and log back in: This can refresh your account data and may resolve tracking issues. OR 2. Check for app updates: Ensure you h... ⇲

Reservations not displayed

Fix: 1. Log out and log back in: This can refresh your reservations list and may resolve display issues. OR 2. Check for app updates: Ensure y... ⇲

Crashes issue

Red Roof crashes when accessing stays

Fix: 1. Restart your iPhone: A simple restart can resolve many app-related issues. OR 2. Reinstall the app: Delete the app and reinstall it fr... ⇲

Red Roof closes unexpectedly

Fix: 1. Restart your iPhone: This can help clear any temporary issues causing the app to crash. OR 2. Reinstall the app: Delete the app and re... ⇲

Uploads issue

Cannot upload payment information

Fix: 1. Check your internet connection: Ensure you have a stable connection before trying to upload payment information. OR 2. Manually enter... ⇲

Bugs issue

Error messages during booking

Fix: 1. Check your internet connection: A weak connection can cause errors during the booking process. Switch to a stronger network if necessary.... ⇲