fix problems on Glose [iphone]

—— Run into issues on Glose? Get help pending when official support gets back to you!

Glose

Info:

company: Glose

: http://glose.com

: glose.com

Chat with our AI-based Glose Support

🛠️ Common Glose Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

loses reading position

Fix: 1. Ensure you are logged into your account: Sometimes, being logged out can cause the app to not save your reading position. Check your acco... ⇲

Bugs issue

skips chapters

Fix: 1. Check your reading settings: Go to the settings within the app and ensure that the chapter navigation settings are configured correctly.... ⇲

poorly implemented features

Fix: 1. Explore the app: Spend time exploring all features to understand how they work and see if there are any hidden functionalities. 2. Check... ⇲

Syncing issue

poor synchronization between devices

Fix: 1. Ensure you are logged into the same account on all devices: Check that you are using the same login credentials on each device. 2. Manual... ⇲

UI issue

difficult highlighting

Fix: 1. Use the correct highlighting tool: Ensure you are using the highlighting feature correctly by tapping and holding on the text you want to... ⇲

clunky interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Customize settin... ⇲

unresponsive controls

Fix: 1. Restart the app: Close Glose and reopen it to reset any temporary issues with controls. 2. Check for updates: Go to the App Store and upd... ⇲

inability to delete books

Fix: 1. Check the app settings: Look for a library or book management section in the app settings where you can manage your books. 2. Long press... ⇲

multiple clicks to access book

Fix: 1. Check for a quick access feature: Look for any settings that allow you to set a default book or quick access options. 2. Organize your li... ⇲

no intuitive navigation

Fix: 1. Familiarize yourself with the layout: Spend time exploring the app to understand its navigation better. 2. Use the search feature: If ava... ⇲

Search issue

search feature fails

Fix: 1. Check your spelling: Ensure that you are entering the correct spelling of the words you are searching for. 2. Restart the app: Close Glos... ⇲

Slow issue

slow scrolling

Fix: 1. Close other apps: If you have multiple apps running in the background, close them to free up resources. 2. Restart your iPhone: This can... ⇲

Battery issue

battery drain

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Glose. 2. Reduce screen brightness: L... ⇲

Crashes issue

crashes on opening

Fix: 1. Restart your iPhone: This can help clear any temporary issues causing the app to crash. 2. Update the app: Go to the App Store and check... ⇲

Downloads issue

no offline access

Fix: 1. Download books for offline reading: Check if there is an option to download books for offline access within the app settings. 2. Use airp... ⇲

Notifications issue

annoying reminders

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Glose and customize the notification preferences to reduce reminders. 2. C... ⇲

Screen issue

blank screen issues

Fix: 1. Restart the app: Close Glose and reopen it to see if the blank screen issue resolves. 2. Check for updates: Go to the App Store and updat... ⇲

Audio issue

inconsistent playback speed

Fix: 1. Check playback settings: Look for playback speed settings within the app and adjust them to your preference. 2. Restart the app: Close an... ⇲

Settings issue

limited export options

Fix: 1. Check the app settings: Look for any export options in the app settings that may allow you to export your data. 2. Use screenshots: If yo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.1%

Bad experience

8.8%

Neutral

4.2%

~ from our NLP analysis of 7,638 combined software ratings.

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Private Data Glose collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics