fix problems on HEY Email [iphone]

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—— Run into issues on HEY Email? Get help pending when official support gets back to you!

HEY Email
Info:
company: Basecamp, LLC
: https://hey.com/faqs/
: hey.com
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Settings issue

Completely captive service

Fix: To mitigate the captive nature, consider using HEY Email primarily for specific tasks or projects while maintaining another email service fo... ⇲
 
Messages issue

No read receipts

Fix: As a workaround, you can manually follow up with senders after a few days if you haven't received a response. This can help gauge whether yo... ⇲
 
Slow issue

Slow and buggy performance

Fix: Ensure that your iPhone is running the latest version of iOS and that HEY Email is updated to the latest version. Check for updates in the A... ⇲
 
Search issue

Search functionality is infuriating

Fix: Use specific keywords or phrases when searching to narrow down results. Try to remember unique terms from the emails you are looking for to... ⇲
 
Offline issue

Limited offline access to saved items

Fix: Before going offline, open the emails you need to access later. This will allow them to be cached for offline viewing. Make a habit of doing... ⇲
 
Features issue

Lack of essential features

Fix: Identify the specific features you find lacking and look for alternative apps that provide those features. You can use HEY Email for its uni... ⇲

Limited automation capabilities

Fix: Explore the existing features within HEY Email to see if you can create manual workflows that mimic automation, such as using the Screener t... ⇲
 
Compatibility issue

No support for external email addresses

Fix: If you need to manage external email addresses, consider setting up email forwarding from those accounts to your HEY Email. This way, you ca... ⇲

No support for other apps

Fix: Look for third-party integrations that HEY Email may support, such as connecting with productivity tools or calendar apps that can enhance y... ⇲
 
Customization issue

No customizable swipes

Fix: Get accustomed to the default swipe actions in HEY Email and use them efficiently to manage your emails. Create a routine that incorporates... ⇲
 
Security issue

Requires manual screening of senders

Fix: Regularly review your Screener settings and add trusted contacts to your list to reduce the amount of manual screening you need to do over t... ⇲
 
UI issue

Too much clicking and scrolling

Fix: Familiarize yourself with keyboard shortcuts available in HEY Email to navigate more efficiently and reduce the need for excessive clicking.... ⇲
 
Registration issue

Useless app for unregistered users

Fix: If you are not registered, consider signing up for HEY Email to access its features. The app is designed to work best for registered users,... ⇲
 
Login issue

Lost password recovery issues

Fix: Ensure that you have access to the recovery email or phone number associated with your HEY Email account. Use this to reset your password th... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
6.3%

Neutral
1.8%

~ from our NLP analysis of 4,308 combined software ratings.

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 Private Data HEY Email collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics