fix problems on It’s Boba Time [iphone]

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—— Run into issues on It’s Boba Time? Get help pending when official support gets back to you!

It’s Boba Time
Info:
company: Incentivio, Inc.
: http://incentivio.com/
: incentivio.com
Chat with our AI-based It’s Boba Time Support
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Gameplay issue

Loyalty points system is confusing and unsatisfactory

Fix: 1. Review the loyalty program details: Check the app for any FAQs or help sections that explain how the loyalty points system works. 2. Kee... ⇲
 
Login issue

It’s Boba Time frequently logs users out

Fix: 1. Check your device settings: Go to Settings > General > Background App Refresh and ensure it is enabled for the app. 2. Update the app: M... ⇲

No Face ID or biometric login support

Fix: 1. Enable Face ID: Go to your iPhone settings, find the app, and enable Face ID or Touch ID if the option is available. 2. Use a strong pas... ⇲
 
Account issue

Difficulties in resetting passwords

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password' and follow the prompts to reset your password via email. 2... ⇲

No option for resending confirmation emails

Fix: 1. Check your email settings: Ensure that the email address associated with your account is correct and that you can receive emails from the... ⇲
 
Customization issue

Customization options are limited

Fix: 1. Provide feedback: Use any feedback option in the app to suggest additional customization options. 2. Explore alternative apps: If custom... ⇲

No option for extra scoops of toppings

Fix: 1. Use the comments section: If the app allows, use the comments or special instructions section to request extra scoops of toppings. 2. Co... ⇲

No ice level selection for smoothies

Fix: 1. Use the comments section: If the app allows, use the comments or special instructions section to specify your desired ice level. 2. Cont... ⇲
 
UI issue

Menu items are missing

Fix: 1. Refresh the menu: Pull down on the menu screen to refresh the items. 2. Check for updates: Ensure the app is updated to the latest versi... ⇲

It’s Boba Time navigation is confusing

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search functio... ⇲

No option to view menu outside business hours

Fix: 1. Check for offline access: Some apps allow you to view previously loaded content offline. Try accessing the app when you have previously o... ⇲

It’s Boba Time interface is not user-friendly

Fix: 1. Explore the app: Spend time navigating through the app to become familiar with its layout and features. 2. Use help sections: Look for a... ⇲
 
Network issue

Inconsistent mobile ordering availability

Fix: 1. Check business hours: Ensure you are trying to place an order during the business hours of the store. 2. Refresh the app: Pull down to r... ⇲
 
Payments issue

It’s Boba Time does not autofill payment information

Fix: 1. Check your payment settings: Go to your iPhone settings, find the app, and ensure that payment information is saved correctly. 2. Manual... ⇲

It’s Boba Time does not support Apple Pay

Fix: 1. Check payment settings: Go to your iPhone settings and ensure Apple Pay is set up correctly. 2. Use alternative payment methods: If Appl... ⇲
 
Updates issue

Order pickup times are inaccurate

Fix: 1. Confirm your order: Double-check the order confirmation screen for the estimated pickup time. 2. Contact the store directly: If the pick... ⇲
 
Bugs issue

It’s Boba Time shows incorrect store locations

Fix: 1. Check location settings: Ensure that location services are enabled for the app in your iPhone settings. 2. Manually search for stores: U... ⇲
 
Notifications issue

No notification for order readiness

Fix: 1. Check notification settings: Go to your iPhone settings, find the app, and ensure notifications are enabled. 2. Refresh the app: Pull do... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
2.3%

Neutral
1.3%

~ from our NLP analysis of 8,104 combined software ratings.

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 Private Data It’s Boba Time collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics